iPhone XS iPhone XS - Photos Appear Orange

[jason2811]

I have an iPhone XS. Whenever I take a picture of someone with flash their skin comes out orange. I have HDR and Smart HDR disabled. I've tried taking the exact same pic using my iPhone 8 and it comes out totally normal. What could be the issue? Thanks!

 

[digitalexplr]

What happens if you edit them and adjust the hue? How do they print?

 

[adamgbiggs]

Have you got a case on the phone? Sometimes cases can cause this and other strange looking effects.

Adam.

 

[jason2811]

Have you got a case on the phone? Sometimes cases can cause this and other strange looking effects.

Adam.

The issue is still there. Thanks for your recommendation though.

 

[OTACORB]

These aren't relatives of Donald Trump are they, it might be normal! Sorry I know I shouldn't have gone there! LOL.

Seriously something doesn't seem right! It does sound like effects of some sort.

 

[MacRetina]

Turn off true tone.

 

[jason2811]

Turn off true tone.

Didn't work either.

 

[MEJHarrison]

I don't have any thoughts you could try. But, should you not find an answer on here, I'd recommend checking out a store model (if you live near enough to a store) and compare photos from your phone vs. the same exact phone in the store. If the problem is consistently repeatable on your phone and not the other, you might have a problem.