iPhone XS Max iPhone XS/XS Max Connection Issues Resolved?

[nviz22]

Did Apple ever resolve the iPhone XS/XS Max connection issues? My phone is having problems with both LTE and WiFi connections even on the latest firmware.

 

[Banglazed]

I noticed this on my max when I was on 12.1.2. I jumped on the second beta of 12.1.3 which is better. If you can’t wait, you can hop on the beta.

https://beta.apple.com/sp/betaprogram/

 

[ROLLTIDE1]

They can't resolve it cause it's hardware related !

 

[Thai]

They can't resolve it cause it's hardware related !

Because of FCC docs?

 

[nviz22]

They can't resolve it cause it's hardware related !

So I need to get my phone replaced for a working unit?

 

[cub4bearin]

iPhone XS here and no issues at all.

 

[nviz22]

Is it reasonable to expect Apple to replace the device at the Genius Bar?

My E-Sim sometimes loses signal completely or has stronger signal than my primary line. Apple couldn’t even do a diagnostic on the phone when I called AppleCare Tech Support. Signal drops in and out to decimate battery as time goes on too.