Hello,
I am trying to get a new iPhone 4 to connect and receive emails from an Exchange Server. I have never had an issue with blackberries, but now i have a few iphones that are unable to connect. one is a iphone3gs the other is an iphone4. The phones are only able to connect and get mail when they are connected via our companies wifi connection.
First i thought the iphones had to have passcodes to connect to the server since i read that somewhere, but i have the policy in activesync set not to require a passcode on mobile devices. So i dont think thats it.
I have deleted and reentered the mail accounts on the phones. Re entered the passwords over and over again, reentered everything using lower case, upper case, everything i can think of.
any ideas? again, it works but only if the phones are connected via the companies wifi connection.
thanks
I am trying to get a new iPhone 4 to connect and receive emails from an Exchange Server. I have never had an issue with blackberries, but now i have a few iphones that are unable to connect. one is a iphone3gs the other is an iphone4. The phones are only able to connect and get mail when they are connected via our companies wifi connection.
First i thought the iphones had to have passcodes to connect to the server since i read that somewhere, but i have the policy in activesync set not to require a passcode on mobile devices. So i dont think thats it.
I have deleted and reentered the mail accounts on the phones. Re entered the passwords over and over again, reentered everything using lower case, upper case, everything i can think of.
any ideas? again, it works but only if the phones are connected via the companies wifi connection.
thanks