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londonweb

macrumors 6502
Original poster
Sep 14, 2005
260
0
london
Something has gone wrong with my friend's Ipod photo 30gb, and it won't play any tracks, it just skips through everyone, ie. the track name and length appears but it doesn't play, it just skips to the next one, right through all 3018 tracks...

I was trying to help him back-up his library at the time, since due to a change-over of computers he lost his iTunes library. I'm not sure what happened but one minute all the songs were fine and then they weren't. The songs still appear in iTunes if you plug the iPod in, but they don't play here either, all that happens is a little exclamation mark appears next to the track name when you try.

Needless to say, he's a little distressed at losing this many songs, and I'm feeling a little guilty since it appears it was something I did that messed it up...

Any thoughts or solutions would be eagerly received!
 
Does iTunes recognise that the space is still being taken up on the iPod for the tracks? If so then I had this problem with a 4G once and resetting it fixed the problem. Just hold the centre button and the top of the clickwheel for five or so seconds to reset it, from memory. By the way, Apple has a guide on how to fix iPods called the 5 Rs of iPod Troubleshooting.
 
You may just need to re-authorize the computer AND the iPod ... this happened to all my protected tracks (AAC;m4a) after a re-install. If it's skipping MP3 files then, I'm not sure what it is.
_

peace | neut
 
Aside from the iTunes issue, have you tried resetting the iPod so it will play the music normally (hold down center and Menu buttons until the iPod reboots)?
 
I had this same problem with my 4th gen. after a while I started to get a sad iPod icon, when I tried to restore it I got an iTunes error. So I did what any other self respecting Apple lover would do, I tore it apart turns out the HDD ribbon had some how just barley came lose, I almost didnt notice it. After putting it back together it works fine.
 
Thanks for your help guys, we tried resetting the ipod to no avail. I wondered too if it could be an authorisation problem and so will look further into this. As for taking the thing to bits, well I think I've done enough damage already...
 
My friend had an ipod that did this, and had some other issues aswell like not being able to be re-formated, not staying mounted in OSX etc. It was a harddrive problem, because of the expanding of the case due to heat. He was over one day when it when bezerk, and I felt resposible somehow. If it does turn out to be a harddrive issue, send it in to Apple before touching the internals (I've heard applying pressure to the back of the HDD can cure them). Other indications of hardware malfunction might include response lag and (really) slow reboots.

To avoid losing the songs your best bet is a reverse copier interface for the ipod, like ipoddisk and many others. If you suspect things might get worse, then it's safest to make a backup when most of the songs are not currrupt.
 
Are your "stop times" really short? Under Options in the Get Info window, it'll tell you if there's a specified stop time. Just throwing that idea out there. :)
 
My friend had an ipod that did this, and had some other issues aswell like not being able to be re-formated, not staying mounted in OSX etc. It was a harddrive problem, because of the expanding of the case due to heat. He was over one day when it when bezerk, and I felt resposible somehow. If it does turn out to be a harddrive issue, send it in to Apple before touching the internals (I've heard applying pressure to the back of the HDD can cure them). Other indications of hardware malfunction might include response lag and (really) slow reboots.

To avoid losing the songs your best bet is a reverse copier interface for the ipod, like ipoddisk and many others. If you suspect things might get worse, then it's safest to make a backup when most of the songs are not
currrupt.

This is a iPod photo 4th gen. I am pretty sure its out of warranty. Apple will fix it but it will cost almost as much as a new iPod Im sure, taking it apart is really not that hard the HDD is right under the battery
 
Restore the iPod using iTunes. I doubt it has anything to do with authorization because iTunes does not load un-authorized tracks onto the iPod.
 
Ipod just skips through every track!

Aside from the iTunes issue, have you tried resetting the iPod so it will play the music normally (hold down center and Menu buttons until the iPod reboots)?


Thanks Turkish;3604253, I've never had his problem before and I've had my
30gb ipod for 4-5 years. This worked & reset itself & all working fine now. :cool::D:D:D:apple:
 
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