My 2G/4gB isn't recognised by the computer - it says the USB device is unrecognised.
In addition, the display lights up, but nothing shows on the screen. While listening, you can switch songs forward and back, and by hit-and-miss change groupings.
I have done the 5-second menu with centre button hold reset, but all that happens is the screen goes blank (no light). I hesitate to do the hard reset, because if the thing is unrecognised now, what happens when everything is wiped out?
In addition, the display lights up, but nothing shows on the screen. While listening, you can switch songs forward and back, and by hit-and-miss change groupings.
I have done the 5-second menu with centre button hold reset, but all that happens is the screen goes blank (no light). I hesitate to do the hard reset, because if the thing is unrecognised now, what happens when everything is wiped out?