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MmmPancakes

macrumors 6502
Original poster
Jan 18, 2005
324
0
Austin, TX
I have a 4G 20 gb color that is about 3 weeks old.

For no apparent reason on Friday night my iPod would not play songs, but merely silently cycle through songs on the playlist. Once it started cycling the only thing I could do it hard reset. This would happy on every playlist whenever I selected a song to play.

I don't sync often (maybe once a week for podcasts) but did use an AirPlay earlier that day. I did a factory restore and reloaded my content, which seems to have fixed the problem. Has anyone else experienced this?
 
THAT'S scary. I could really go without a HD failure on this thing. Something tells me 4g colors will be more difficult to come by, even if it is still under warranty.
 
How old was it? Were there any other symptoms? A factory restore seemed to cure this problem in mine. What about yours?
 
Mine was about 2 years old. Had this happen a couple times, there were a few other symptoms - sometimes I had trouble getting the iPod to sync with iTunes, and a reset would do the trick - but then one day it started the playlist skipping, then the next time I connected to iTunes the hard drive started clicking and I got the folder with the !.

Tested it myself - ran the internal hardware diagnostics and the hard drive was dead, had the apple store test it and they verified it was dead.

I have a new hard drive waiting at home for me to put in it, but havne't had a chance to do so yet.
 
raddsigns said:
Mine was about 2 years old. Had this happen a couple times, there were a few other symptoms - sometimes I had trouble getting the iPod to sync with iTunes, and a reset would do the trick - but then one day it started the playlist skipping, then the next time I connected to iTunes the hard drive started clicking and I got the folder with the !.

Tested it myself - ran the internal hardware diagnostics and the hard drive was dead, had the apple store test it and they verified it was dead.

I have a new hard drive waiting at home for me to put in it, but havne't had a chance to do so yet.

that really sucks. One thing I've noticed with mine is that it unmounts itself at random times from both Mac and Windows platforms. I'll be transfering a file to it's HD, and it would just randomly eject itself.
 
That sounds like a failing drive.

If you own any disk utilities, give them a shot. If not, go with the Apple utility and see if it can do a repair. back up your music.

Contact Apple for warranty repair. No software can fix the problem, just allow you to back up data in this case.

Good luck.


MmmPancakes said:
that really sucks. One thing I've noticed with mine is that it unmounts itself at random times from both Mac and Windows platforms. I'll be transfering a file to it's HD, and it would just randomly eject itself.
 
Smart tip on the disk utility. Thanks! I think I'm still jst under 1-month on the Best Buy warranty, which means I can return it no questions asked. Kind of a shame, though. Fourth gen colors are my favorite so far, and all the stores have dumped their inventory so it will be somewhat difficult to get another by the traditional means outside of e-Bay et al.
 
I just ran disk repair. Here are the results, if you know how to interpret them:

Repairing disk for “OLIVER CROM”
** /dev/disk1s2
** Phase 1 - Read FAT
** Phase 2 - Check Cluster Chains
** Phase 3 - Checking Directories
** Phase 4 - Checking for Lost Files
Lost cluster chain at cluster 2843406
61971 Cluster(s) lost
Reconnect? yes
No LOST.DIR directory
Clear? yes
Update FATs? yes
2449 files, 2125240 free (1579886 clusters)
** Phase 1 - Read FAT
** Phase 2 - Check Cluster Chains
** Phase 3 - Checking Directories
** Phase 4 - Checking for Lost Files
Free space in FSInfo block (1517915) not correct (1579886)
fix? yes
fix? yes
9 files, 2125240 free (1579886 clusters)

Repair attempted on 1 volume
1 non HFS volume repaired
 
MmmPancakes said:
Repairing disk for “OLIVER CROM”
** /dev/disk1s2
** Phase 1 - Read FAT
** Phase 2 - Check Cluster Chains
** Phase 3 - Checking Directories
** Phase 4 - Checking for Lost Files
Lost cluster chain at cluster 2843406
61971 Cluster(s) lost
Reconnect? yes
No LOST.DIR directory
Clear? yes
Update FATs? yes
2449 files, 2125240 free (1579886 clusters)
** Phase 1 - Read FAT
** Phase 2 - Check Cluster Chains
** Phase 3 - Checking Directories
** Phase 4 - Checking for Lost Files
Free space in FSInfo block (1517915) not correct (1579886)
fix? yes
fix? yes
9 files, 2125240 free (1579886 clusters)

Repair attempted on 1 volume
1 non HFS volume repaired

Anyone know what this translates to?
 
not to sound to much like a newbie whcih i am lol i lost you after you said mount your ipod.... sorry man
 
john159 said:
not to sound to much like a newbie whcih i am lol i lost you after you said mount your ipod.... sorry man

No problem. "Mount" is the term used when your iPod connects. Like on a Mac, you'll see your iPod on your desktop. In Windows, you'll see your iPod show up as an external drive in "My Computer." "Mount" is usually a Mac term, though.
 
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