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Original poster
Apr 12, 2001
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Apple has released iPod Reset Utility 1.0.3 for Mac and Windows.

Use iPod Reset Utility to restore the following iPod models back to their factory settings, when iTunes is unable to do so:

• iPod shuffle (1st Generation)
• iPod shuffle (2nd Generation)

The restore process completely erases all music and data on your iPod, and installs current iPod software on it.

Apple has also posted a support article with more information.

Article Link
 
"Use iPod Reset Utility to fix the following issues:

iPod will not play music, and cannot be restored using iTunes.

iPod is not recognized by iTunes, but is visible in My Computer or in Device Manager on a Windows PC, or in Apple System Profiler on a Mac.

iPod shuffle (1st generation) is identified as a device in "Recovery mode." iPod shuffle (2nd generation) is identified as a "USB DFU device."


In what situation would iTunes not be able to restore it? When it's corrupted?
 
I'm just glad to see a little bit of love left for the 1st generation shuffle. 512 mb of flash-drive goodness.
 
Umm, its not Vista compatible? Thanks Apple, screwing over Vista owners even more. I thought the commercials were enough...:mad:
 
Umm, its not Vista compatible? Thanks Apple, screwing over Vista owners even more. I thought the commercials were enough...:mad:

In all seriousness, in what situation are you going to need this, under most circumstances iTunes should be able to fix it.
 
I know it doesn't list Vista as a requirement, but have you tried it?

Yup, I have tried it. It just informs me that my OS is not supported.

In all seriousness, in what situation are you going to need this, under most circumstances iTunes should be able to fix it.

Why does it matter? Doesn't it feel good that you just an extra sense of security? Why does your computer need to be backed up? It's a Mac, and Apple has alluded to us that Windows Vista is inferior to a Mac, yet they still have that extra precaution with Time Machine. When the customer feels safe inside that their product will be safe, and if the worse happens, they can fix it in a zip, then the retailer has done well.
 
In all seriousness, in what situation are you going to need this, under most circumstances iTunes should be able to fix it.

For me, this is probably the best timed software fix Apple have ever released!

I last used my iPod shuffle (2nd gen, 1GB silver) on Friday when I went out for a run. As usual I just left it on my desk when I was finished (not plugged in).

I plugged it into its dock to connect it to my iBook yesterday to update my podcasts, and iTunes came up with a message saying the iPod is corrupt and must be restored. When I clicked the restore button, it asked for my password, and looked like it was doing something (progress bar starts to move along) before stopping and saying the iPod cannot be restored. I tried everything - turning it on and off, ejecting it, plugging it in while switched on, while switced off, pulling it out without ejecting(!) everything else I could think of.

In the end I gave up and went for a run without it, and was planning to take it back to the shop at the weekend to get a replacement (its only a few months old).

Hopefully this Reset Utility will restore it and I won't have to go and moan at the shop.

Good work Apple.

(Oh, and while we're talking about perfect timing of releasing updates, I wouldn't mind a new iMac anytime around NOW!!!!)
 
Incidently, I submitted a error report to Apple yesterday evening explaining exactly what had happend with my iPod, and how iTunes would not restore it. I suppose its probably unlikely that they quickly wrote this utility overnight just for me, but its a nice thought to think that Apple could be so efficient :D
 
In all seriousness, in what situation are you going to need this, under most circumstances iTunes should be able to fix it.

In mine. I have a bricked 512mb first gen shuffle that just wouldn't restore. I didn't throw it out, and now I'm glad I didn't cause my 80 gig classic got stolen.
 
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