After searching the internets
Going through Apple's discussion boards
Trying to contact Apple about the issue
I still get nothing.
This is what I get:
I've tried restoring and it won't let me.
I've tried re-installing the latest iTunes version, and nothing happened.
I've restarted my Mac, and that didn't help.
I've tried different USB ports, and that's didn't help either.
Can anybody help?
Going through Apple's discussion boards
Trying to contact Apple about the issue
I still get nothing.
This is what I get:

I've tried restoring and it won't let me.
I've tried re-installing the latest iTunes version, and nothing happened.
I've restarted my Mac, and that didn't help.
I've tried different USB ports, and that's didn't help either.
Can anybody help?