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garirry

macrumors 68000
Original poster
Apr 27, 2013
1,543
3,907
Canada is my city
I'm not sure, but I think it's the wire. When I connect my iPod, the problem is, one side of the connector doesn't work, the other just barely. When I plug in, it requires to be jiggled a bit so it can start charging. If I touch the wire connector, if I pull it, it stops charging. I tried with my PC, my Mac and my external charger. It always make that charging sound when you connect, I hear it like 3 times in a row, and I'm sure it affects the battery a lot. I still have warranty. Can somebody help me?
 
I don't have another one. This is the only device in my house that has a lighning connector. I have 2 30-pin cables and 2 30-pin docks.

Then unfortunately you're going to have to buy another one. Or if you have a friend with one, try that one.
 
if you have a warranty then theyll replace it even if you broke it. i had the same problem a few years ago, just return it and consider purchasing another backup one or even a lightning to 30 pin adapter.
 
Definitely sounds like the charging cord is broken. Try with a different one.

Agreed ! The charging cord can be bought under 1$ in my area, and it works well as the original.

PS. most of current mobile chargers has an additional charging kit for iOS device and it is very convenient for outdoor usage.
 
if you have a warranty then theyll replace it even if you broke it. i had the same problem a few years ago, just return it and consider purchasing another backup one or even a lightning to 30 pin adapter.

Do I need to make a Genius reservation or I can just bring it to somebody who works at the Apple Store?

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Do I need to bring only my iPod Touch with his wire? Do they have the serial number to verify that it still have a warranty?
 
Ok, so I go to the Apple store with a Genius reservation. Yes, it is the cable problem, they changed it for free and it works now.
 
if you have a warranty then theyll replace it even if you broke it. i had the same problem a few years ago, just return it and consider purchasing another backup one or even a lightning to 30 pin adapter.
The Apple Lightning to 30 pin adapters cost more than a Lightning cable. May as well just buy a spare Lightning cable.
 
what sucks about those large docking ports is it's a perfect trap for pocket lint, dust and all kinds of debris.
, that may have been passed on to the charging cable as well. get some 99% iso and a stiff brush and clean out both ports on ipod and cable. dont keep jiggling it, or you can eventually really break something
 
New cable. I've had 3 lightning cables replaced so far.

Man, that sucks. Why the h*** did they changed the connector after 10 years using a good connector? The 30-pin was better, more reliable and just the fact that my iPod Touch have that new connector means it won't work with older accessories unless I buy an Lightning to 30-pin adapter. Seriously, Apple?
 
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