Same issue in 32gb 3rd gen Touch
I posted the same problem at apple's support site. No useful responses yet. So this problem has been occurring since Gen1? Not a good sign that it's not fixed yet... here's my post over at apple.com. Good (sort of) to know I'm not the only one experiencing this...
I have a 3rd Gen 32 gig Ipod touch and a 2nd gen 8 gig Ipod touch. One was bought at a Costco a few months ago, the other was bought at a Mac Store recently. Both had been working fine until recently. The problem is that the touchscreen volume slider won't work properly when listening to mp3's. This happens with or without headphones attached. If I slide the volume to the right, it slides back to the left by itself. Sometimes it jumps back to the left. Other times it slides back but not all the way back to where it was.
It first happened on the 32 gig model. I brought it to the Mac store and they replaced it with a brand new unit. I plugged it into my Windows XP machine running Itunes 9.0.22 or whatever, and synced it as a "Backup" from my previous Ipod. The volume worked for a little bit and then the problem reappeared. I brought it back to the store and met with a different guy who said it was a "corrupted software" problem. He told me to plug the Ipod back in and do a "restore", then set it up as a new Ipod and not a backup. I did that and once again, things worked for an hour or so and then the problem returned.
Now my wife's Ipod Touch is doing the same thing, and she uses her Macbook Pro with Itunes. She uninstalled Itunes and then re-installed, created a new library and did a restore/new ipod on her unit. The problem came back after a few uses.
Going to the Mac store hasn't helped, and when I called the National support line he told me it was a hardware problem and he wants me to send the units back to apple. I don't see how it can be a hardware problem when it's happening to three different Ipod's that were bought in two different locations a few months apart. And besides, if it's a hardware problem, what better can they do than give me a brand new Ipod which the Mac Store already did, and that didn't help?
Has anyone else had this volume slider problem? Any other tips on how to solve it? Since it's happening to all the Ipods in my household, I'm wondering if there is something common to both Ipods and all I can think of is we both own the Monopoly game app. Is it possible for an app to affect an Ipods features?
Any thoughts on how to fix this will be appreciated. Thanks!