I have an iPod Touch 5th Gen, which is only 4 months old, I have a strange issue. it occurred one day out of nowhere, and out of no misstep from my end.
The device can't connect to any router I try it with, or mobile hotspot, unless I'm in a very close proximity. The error I see is "Unable to join the network 'Network name' "
I took the device to the Apple Service Center, and they after two days gave it back, and told me its fixed, and didn't tell me what the issue really was. But it still doesn't work here.
Now after heated arguments with their phone support, I'm being told that it works with their in-store Apple Router, so it's not really their problem, and I should just keep the Wifi only device with no wifi, and be happy about it, and seek help from the router companies, which BTW are set up using Apple's recommended settings.
I was told this by The Manager of Apple Technical Support in India, so he's probably the highest person I could speak to here.
And this is my 6th Apple device in the past few years, and I'm really out of options here, I've tried restoring to latest firmware quite a few times.
Any recommendations?
The device can't connect to any router I try it with, or mobile hotspot, unless I'm in a very close proximity. The error I see is "Unable to join the network 'Network name' "
I took the device to the Apple Service Center, and they after two days gave it back, and told me its fixed, and didn't tell me what the issue really was. But it still doesn't work here.
Now after heated arguments with their phone support, I'm being told that it works with their in-store Apple Router, so it's not really their problem, and I should just keep the Wifi only device with no wifi, and be happy about it, and seek help from the router companies, which BTW are set up using Apple's recommended settings.
I was told this by The Manager of Apple Technical Support in India, so he's probably the highest person I could speak to here.
And this is my 6th Apple device in the past few years, and I'm really out of options here, I've tried restoring to latest firmware quite a few times.
Any recommendations?