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TWHH

macrumors regular
Original poster
Jul 12, 2008
156
19
Given that UK Consumer Law states that a computer should be expected to work for 6 years (👈 that’s from Apple’s site) what’s the benefit of AppleCare for a desktop Mac? Accidental damage?

Thanks
 
Accidental damage is the big one of course.

It also gives coverage from Apple for purchases not made from Apple (e.g. if you buy a computer from John Lewis, then John Lewis - not Apple - is responsible for consumer law claims).
 
Thanks for clarifying. Will be buying (new Mac Mini) direct from Apple. Unlikely (famous last words) to need cover for accidental damage given it won't be leaving the home. I guess I'm jinxing that badly placed cup of coffee 😳
 
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Given that UK Consumer Law states that a computer should be expected to work for 6 years
Even if this is true, good luck trying to claim a refund after 5 years…..:rolleyes:
Considering most products state 12 months warranty.
I think it would be more hassle.
 
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Why would it not be true?

I’ve quoted and linked to the article on Apple’s site 🤷
 
It's basically an extended warranty. Would you buy one for another household appliance?

I've been involved with 8 or 9 Apple computers over the years. None had AppleCare, and none needed it.
 
Given that UK Consumer Law states that a computer should be expected to work for 6 years (👈 that’s from Apple’s site) what’s the benefit of AppleCare for a desktop Mac? Accidental damage?

Thanks
Personally, I have always bought AppleCare when buying a new computer, and, as it happened, I needed to avail of it twice while the computers were still under warranty, (once for a keyboard on my MBA that required repair, and once for a HDD failure - which occurred with my first Apple computer, a MBP).
 
I needed to avail of it twice while the computers were still under warranty
Apple Care comes into its own outside of the normal warranty period. Inside of warranty, I wouldn't expect any difference (the aforementioned accidental damage notwithstanding).
 
Apple Care comes into its own outside of the normal warranty period. Inside of warranty, I wouldn't expect any difference (the aforementioned accidental damage notwithstanding).
I should have been more explicit: Inside the warranty, as covered by Applecare (because, both such repairs occurred in my third year of ownership of the computer in question, a time when standard warranties had lapsed, but the computers were both still covered by Applecare).
 
Personally I haven't bothered.
I have house and contents insurance, as do most people in the UK. If something happened to my Mac Studio now that's it's out of warranty, I'm pretty sure I could find some way to 'make it look like an accident'.
 
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Why would it not be true?

I’ve quoted and linked to the article on Apple’s site 🤷
The main 'benefit' beyond accidental damage is not having to prove anything - at least nowhere near as often.

Any defect or non-conformity of goods with the contract which becomes apparent within 6 months of delivery are presumed to have existed at the time of delivery. After the expiry of this 6-month period, the burden to prove that the defect or non-conformity of goods with the contract existed on delivery generally shifts to the consumer.

Apple & other retailers in UK will sometimes resist such claims.
 
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Why would it not be true?

I’ve quoted and linked to the article on Apple’s site 🤷
I wasn’t inferring it wasn’t true, more a figure of speech…;)
But as mentioned above by @ab22 it’s trying to prove it that becomes challenging.

If I was buying a Mac Mini I probably wouldn’t bother myself, BUT looking further into it, it is only £34.99 per year, so not bad for extra piece of mind, especially if you get a higher than base spec.
 
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