In the past, I always had prompt replies from Best Skins Ever whenever I emailed the company seeking support (such as a replacement order).
Since late August (2019), I have been experiencing great difficulty contacting the company. I emailed the company repeatedly without receiving any reply. I even called the company by phone to leave a voicemail without receiving any callback. The live chat function on the company's website never works. The ticket system also does not work and the link for it is simply redirected to a contact form.
Most recently, I notice that the company's website has stopped launching skins for the new models of iPhone (iPhone 11). In past years, the company is very quick to launch new skin products. Checked the company's social media accounts which all seem to be idle.
Does anyone know if the company is in trouble or going out of business? Has anyone had success in contacting the company?
Since late August (2019), I have been experiencing great difficulty contacting the company. I emailed the company repeatedly without receiving any reply. I even called the company by phone to leave a voicemail without receiving any callback. The live chat function on the company's website never works. The ticket system also does not work and the link for it is simply redirected to a contact form.
Most recently, I notice that the company's website has stopped launching skins for the new models of iPhone (iPhone 11). In past years, the company is very quick to launch new skin products. Checked the company's social media accounts which all seem to be idle.
Does anyone know if the company is in trouble or going out of business? Has anyone had success in contacting the company?