Is there a way to purchase the Light Grey Sport Band (comes with titanium Edition)?

[wmy5]

Hi. I apologize if this question is asked before.

I have a titanium S5. It comes with a "free" Light Grey sport band which matches the watch very well (shown in the picture below). I'd like to purchase a new one but I can't find the same color anywhere. Is there a way to buy this band or it only comes with new titanium Edition watches? I can't justify to buy a brand new S6 titanium just for that sport band...

 

[mk313]

If you have access to the For Sale Forums here, there is someone with one of those bands, looking to trade it for another band.

 

[wmy5]

If you have access to the For Sale Forums here, there is someone with one of those bands, looking to trade it for another band.

hmmm the reason I want to buy another one is I have damaged my old band, and I do prefer brand new bands. Thanks for the suggestion though.

 

[tuanlouis]

Why don't you contact Apple directly?

 

[wmy5]

Why don't you contact Apple directly?

Update:

I contacted Apple via chat. It turns out you can buy a new one for $49 plus tax, neat!

 

[MacStreamer]

that's great. I also was interested in that particular band. I expected it would have shown up on its own when they refreshed bands last fall.

 

[MacDevil7334]

To be clear, you can only get a replacement from Apple if you have a serial number for that type of watch. You don’t actually need to have the watch in hand. But you have to be able to provide a serial number to Apple support before they will sell you a replacement band. And they will only sell you the “special band” that goes with that serial number. So you can’t go in with a light Ti serial and then ask them to sell you the dark gray band that comes with the black Ti watch. The only exception to this is that some forum members have had success getting both the orange and black Hermès bands at one time using a single Hermès serial number.

 

[sixtydashone]

To be clear, you can only get a replacement from Apple if you have a serial number for that type of watch. You don’t actually need to have the watch in hand. But you have to be able to provide a serial number to Apple support before they will sell you a replacement band. And they will only sell you the “special band” that goes with that serial number. So you can’t go in with a light Ti serial and then ask them to sell you the dark gray band that comes with the black Ti watch. The only exception to this is that some forum members have had success getting both the orange and black Hermès bands at one time using a single Hermès serial number.

Interesting, thanks for the info. Funny thing is I think the light gray band should have gone with the SB Ti and the dark band should have gone with the natural Ti. I have the natural Ti watch with the light grey band and I feel the darker band would be a better look with it.

 

[tuanlouis]

To be clear, you can only get a replacement from Apple if you have a serial number for that type of watch. You don’t actually need to have the watch in hand. But you have to be able to provide a serial number to Apple support before they will sell you a replacement band. And they will only sell you the “special band” that goes with that serial number. So you can’t go in with a light Ti serial and then ask them to sell you the dark gray band that comes with the black Ti watch. The only exception to this is that some forum members have had success getting both the orange and black Hermès bands at one time using a single Hermès serial number.

So the transaction will be done in online chat? Does Apple have a link to proceed?

 

[MacDevil7334]

So the transaction will be done in online chat? Does Apple have a link to proceed?

I did mine over the phone. I started the call directly from the Apple Support app so the agent already has my watch serial number. I did get transferred to different agents a couple of times during the call until I got to one that could help. The whole thing took about 10 mins. Be patient and polite and it should go smoothly.

 

[Itinj24]

I did mine over the phone. I started the call directly from the Apple Support app so the agent already has my watch serial number. I did get transferred to different agents a couple of times during the call until I got to one that could help. The whole thing took about 10 mins. Be patient and polite and it should go smoothly.

That last line made me chuckle haha. Like the Soup Nazi, if you aren’t patient and polite... No watch band for you, come back, one year!

 

[perezr10]

Interesting, thanks for the info. Funny thing is I think the light gray band should have gone with the SB Ti and the dark band should have gone with the natural Ti. I have the natural Ti watch with the light grey band and I feel the darker band would be a better look with it.

I’m with you. I think a little bit of contrast helps the overall look.

 

[wmy5]

So the transaction will be done in online chat? Does Apple have a link to proceed?

Yes. It is done as a DIY service request.

 

[wmy5]

By the way I think the pin on "Edition" sport bands are made of titanium, not stainless steel as regular sport bands, or at least the color looks like titanium.

I believe Hermes bands also have special engraving on the pins.