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123123123

macrumors member
Original poster
May 29, 2025
82
59
I noticed today that when I take pictures with my 16 Plus, the white button often shows a rotating/spinning animation for a couple of seconds. I haven’t noticed this before now. Is it normal? I don’t recall noticing this previously on this phone or on other phones, although I only upgraded to this about a month ago.
 
I upgraded from an SE (3rd gen) to a 16 Plus recently. The SE was nice and stable, but was starting to show its age after three years (Lightning port didn't work, so had to charge wirelessly, and the speaker basically gave up the ghost). Bought the 16 Plus and immediately set it up after upgrading to 18.5 (came with 18.2 out of the box, I think). I've been noticing a bunch of things that seem kinda buggy, and I'm wondering if I have a problem with my phone, or whether these are normal and I'm just not used to the new phone yet. Things I've noticed:

1. About a week after first setting it up (including setting a passcode right away), when I tried to use it, the lock screen said that because I'd recently changed my passcode, I'd need to enter it again before being able to use Face ID. I hadn't changed it since initially setting it, though, and my old passcode worked and still works weeks later.
2. Despite removing the Shortcuts app, a process called "ShortcutsActions" shows up in my App Privacy Report as accessing my contacts multiple times per day. However, I haven't granted permission for any apps to access my Contacts. (Both my old SE and my wife's 14 Pro show the same thing, and googling suggests that other people have gotten this too.)
3. Often when I take a picture, the white capture button is replaced by a spinning/rotating circle for a couple of seconds. This happens regardless of light levels, night mode settings, etc. Lenses are clean.
4. I did once get a popup about FaceTime even though I removed that app too (I don't remember the precise details, it was the middle of the night).

Restarting my phone doesn't affect any of these things. Are these common bugs with 18.5 and/or the 16 Plus? Do I have software issues, or hardware issues? Security issues? Or am I just noticing things because it's been three years since I've switched devices?
 
A decade ago, I would have suggested replacing your hardware. Now? No idea. None of these are problems that I personally have, but that doesn't really mean much anymore. I'd recommend a DFU restore, and set it up as a new phone. If that helps, great, and if not you can skip most of the troubleshooting steps that Apple would normally have you do.
 
A decade ago, I would have suggested replacing your hardware. Now? No idea. None of these are problems that I personally have, but that doesn't really mean much anymore. I'd recommend a DFU restore, and set it up as a new phone. If that helps, great, and if not you can skip most of the troubleshooting steps that Apple would normally have you do.
Replacing the hardware is easier said than done little over a month after I bought it, unfortunately. Apple tech-support online suggested it’s a software issue not a security issue and redirected me to phone tech support – the senior tech support person on the phone also believes it’s not a security issue, but a software issue, and suggested factory resetting so we’ll see how that goes. (if anyone has any other suggestions, I’m all ears.)
 
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