iPhone 15 Pro Max Is there still Diagnostics Mode on iPhone 15 Pro?

[donawalt]

I have a iPhone 15 Pro Max, and I was trying to get into Diagnostics mode per these instructions:

How to put your iPhone in diagnostics mode - Apple Support

If you repair your iPhone using Self Service Repair, you might be asked to put your iPhone in diagnostics mode as part of System Configuration. Learn what to do.

support.apple.com

When I plug into power after holding down the 2 volume buttons, the Apple logo appears, but it always just boots up the device. I did some Googling, and any instructions I found always spoke about plugging in the lighting cable, which indicates these are old instructions.

So I am wondering - is there still Diagnostics mode on the iPhone 15 Pro?

 

[hobojoe551]

I have a iPhone 15 Pro Max, and I was trying to get into Diagnostics mode per these instructions:

How to put your iPhone in diagnostics mode - Apple Support

If you repair your iPhone using Self Service Repair, you might be asked to put your iPhone in diagnostics mode as part of System Configuration. Learn what to do.

support.apple.com

When I plug into power after holding down the 2 volume buttons, the Apple logo appears, but it always just boots up the device. I did some Googling, and any instructions I found always spoke about plugging in the lighting cable, which indicates these are old instructions.

So I am wondering - is there still Diagnostics mode on the iPhone 15 Pro?

I know I’m a bit late but it has to be done with a c to c cable not c to a. Kinda stupid the information is so hard to find. I work at a repair shop and had to pull up their own internal trainings to find out.

 

[donawalt]

Ha - that link in my original post doesn't work now - it was only 19 days ago, they took it down or re-did it...

 

[I7guy]

I saw some YouTube video on how to put your phone into diagnostic mode…zollotech?

 

[donawalt]

@I7guy I found it, that looks like it explains it well! And it goes into the whole process of using diagnostics. Thanks!

Here is the link:

 

[hobojoe551]

Ha - that link in my original post doesn't work now - it was only 19 days ago, they took it down or re-did it...

I think they just took it down, I’ve been unable to find an updated article. The top result on Google is actually still just the link you sent

 

[Hadrianus911]

I know I’m a bit late but it has to be done with a c to c cable not c to a. Kinda stupid the information is so hard to find. I work at a repair shop and had to pull up their own internal trainings to find out.

Is this the solution im having the same issue i dont know if buy a c to c cable or the c to a adapter

 

[Hadrianus911]

Is this the solution im having the same issue i dont know if buy a c to c cable or the c to a adapter

Hi everyone i tried a usb c charger of my laptop and it worked, i think you need a very good quality cable or the oem