Hello
My friend of mine who has a Verizon iPhone 4s is having issues receiving text messages from other iPhone users. She has taken it in to the Genius Bar and its been restored still the same issue. The issue began with all the Contact names disappearing but got that fixed.
Now she is not getting any texts from people who have iPhones or iPads. The only way she gets the message is if she starts the conversation. If someone else starts the conversation she will not get it. Then if she texts the previous message i would send would be a second conversation like its a different contact.
Has anyone had any issues with this or suggestions. She does not have issues with people with other kinds of phones. Do you think it would be a hardware issue?
My friend of mine who has a Verizon iPhone 4s is having issues receiving text messages from other iPhone users. She has taken it in to the Genius Bar and its been restored still the same issue. The issue began with all the Contact names disappearing but got that fixed.
Now she is not getting any texts from people who have iPhones or iPads. The only way she gets the message is if she starts the conversation. If someone else starts the conversation she will not get it. Then if she texts the previous message i would send would be a second conversation like its a different contact.
Has anyone had any issues with this or suggestions. She does not have issues with people with other kinds of phones. Do you think it would be a hardware issue?