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It's Official My TC just died!!!
- Thread starter hoffman99
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No worries. I have fired off a strongly worded missive detailing your suffering to the US Government, you will be receiving shortly an economic stimulus check in the amount of $235,000 US, ( approximately 137 Euro's). Naturally, your children's children will be billed trillions for this boon, but well after you die, so it doesn't matter. To you.
Oh well at least they gave you a new one... the story has a happy ending. Sucks about losing your backups, though.
Is the HD inside acually dead or something else such as the powersupply/wifi card/Ethernet switch controller /DRAM,
i.e is the data retrieviable if you open the sucker up and get it out,
after all its just a standard 7200 RPM 3GB/s SATA drive, not the Ark of the Covenant.
It seems to be the power supply which is failing at around 18 months.
Open the case and Apple won't replace it!
In a few odd cases they have been allowed to remove the drive but the official Apple policy seems to be you can't crack the case if you want a free replacement.
There's more information in this thread.
Because of this phenomenon I have bought a new HD to transfer all my stuff off my TC, when it dies (and the odds of it happening seem very high) I will demand a replacement then sell it. 18 months is next month I think.
Good forward thinking, the average lifespan is 17 months 27 days.
The Time Capsule has even got it's own special web site.
Good forward thinking, the average lifespan is 17 months 27 days.
The Time Capsule has even got it's own special web site.
Out of morbid curiosity I thought I would check out Apple Discussions to see if there were any issues with the TC (mine works fine right now) and the Dead TC thread blew me away. So far away I landed at my local computer place buying a new HD.
My advice would be not to buy a TC until the unwitting guinea pigs that have the new TC get past the 18 months mark to find if the problem persists. I have a bad feeling it will.
Dead Time Capsule
As for so many others, my TC, 1T died 2 days ago. It was born on May 1, 2008.
Since I'm an Italian resident, I called Apple Italy Technical Support. First, they said it was out of guarantee, then, after I gave them the serial number and the date of purchase they switched me to the technical dep't. Here a very nice guy explained that:
Yes, the problem was known to Apple.
It was due to a limited, known faulty batch of power supply units.
Other units are not affected. It is not a matter of overheating.
Conclusion: they are sending me a new TC, I have to return the old one. No cost whatsoever.
What still bothers me is that my data are lost with the old TC going down the drain.
As for so many others, my TC, 1T died 2 days ago. It was born on May 1, 2008.
Since I'm an Italian resident, I called Apple Italy Technical Support. First, they said it was out of guarantee, then, after I gave them the serial number and the date of purchase they switched me to the technical dep't. Here a very nice guy explained that:
Yes, the problem was known to Apple.
It was due to a limited, known faulty batch of power supply units.
Other units are not affected. It is not a matter of overheating.
Conclusion: they are sending me a new TC, I have to return the old one. No cost whatsoever.
What still bothers me is that my data are lost with the old TC going down the drain.
Dead TC - Same here
Mine just did the same
1 Year, 9 months old - just stopped working.
Apple will replace as I have the APP that I got with my MBP that I bought at the same time.
Another faulty power unit?
Luck I have a second back-up - and I would suggest everyone do the same. One TC backup is NOT enough.
Mine just did the same
1 Year, 9 months old - just stopped working.
Apple will replace as I have the APP that I got with my MBP that I bought at the same time.
Another faulty power unit?
Luck I have a second back-up - and I would suggest everyone do the same. One TC backup is NOT enough.