just wondering if anyone knows where you can find out if an external drive is supported for CD burning with iTunes 2.0. apple.com keeps sending me to apple.com/itunes, but that gets me nowhere.
i've done all the things suggested in iTunes help-- gone to edit-preferences-cd burning and had it look for supported cd drives, but it keeps telling me i have none. but i do have one, and it's hooked up (its a sony, model CRX195OU) and i really don't see why it wouldn't work. i've tried reinstalling iTunes and everything. iTunes help said something about making sure the drive was connected right to the USB port, not an "extension device" or something like that so i tried disconnecting it from my hub and hooking it up straight to the USB port. no dice. and i already turned off the system extensions for my previous burning software. the sony extensions for my drive are still active, but i need those to use those with any burning software, don't i? oh, and i already made sure i have the authoring support software and i have OS 9.1, the minimum to burn CDs with iTunes, according to apple.com. they say OS 9.2 is recommended, maybe i should try upgrading to that?
man, this is irritating. any help greatly appreciated--
i've done all the things suggested in iTunes help-- gone to edit-preferences-cd burning and had it look for supported cd drives, but it keeps telling me i have none. but i do have one, and it's hooked up (its a sony, model CRX195OU) and i really don't see why it wouldn't work. i've tried reinstalling iTunes and everything. iTunes help said something about making sure the drive was connected right to the USB port, not an "extension device" or something like that so i tried disconnecting it from my hub and hooking it up straight to the USB port. no dice. and i already turned off the system extensions for my previous burning software. the sony extensions for my drive are still active, but i need those to use those with any burning software, don't i? oh, and i already made sure i have the authoring support software and i have OS 9.1, the minimum to burn CDs with iTunes, according to apple.com. they say OS 9.2 is recommended, maybe i should try upgrading to that?
man, this is irritating. any help greatly appreciated--