Ever since I upgraded my Mac Pro 2010 to Mojave I'm having random trouble opening iTunes.
I have a MacBook Pro 2012 which also has Mojave and runs the same iTunes Library, it always works
and no problem.
The message I get and cannot open iTunes is :
iTunes cannot be opened because of a problem.
Check with the developer to make sure iTunes works with this version of macOS. You may need to reinstall
the application. Be sure to install any available updates for the application and macOS.
Click Report to see more detailed information and send a report to Apple.
Worked yeasterday, not today. Restart does not solve the problem, but I have installed the 10.14.6 combo update
once before and that fixed it. Now it started again... Anyone out there having the same issue ? Unbelievable.
Thanks in advance!
Detailed report shows :
I have a MacBook Pro 2012 which also has Mojave and runs the same iTunes Library, it always works
and no problem.
The message I get and cannot open iTunes is :
iTunes cannot be opened because of a problem.
Check with the developer to make sure iTunes works with this version of macOS. You may need to reinstall
the application. Be sure to install any available updates for the application and macOS.
Click Report to see more detailed information and send a report to Apple.
Worked yeasterday, not today. Restart does not solve the problem, but I have installed the 10.14.6 combo update
once before and that fixed it. Now it started again... Anyone out there having the same issue ? Unbelievable.
Thanks in advance!
Detailed report shows :
Code:
Process: iTunes [52516]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 12.9.5 (12.9.5)
Build Info: iTunes-1200012009005005~9
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iTunes [52516]
User ID: 503
Date/Time: 2019-10-03 11:21:51.129 +0000
OS Version: Mac OS X 10.14.6 (18G95)
Report Version: 12
Anonymous UUID: 015A8B73-F1F5-7315-4597-B24C3BBAED8E
Time Awake Since Boot: 610000 seconds
System Integrity Protection: disabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: DYLD, [0x1] Library missing
Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/libgnsdk_dsp.3.06.1.dylib
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/libgnsdk_dsp.3.06.1.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
Binary Images:
0x109183000 - 0x10aeadfe7 com.apple.iTunes (12.9.5 - 12.9.5) <91006EE5-C8C4-3A53-B7F7-69A3B2FD991A> /Applications/iTunes.app/Contents/MacOS/iTunes
0x119690000 - 0x1196fa70f dyld (655.1.1) <DFC3C4AF-6F97-3B34-B18D-7DCB23F2A83A> /usr/lib/dyld
0x7fff4f497000 - 0x7fff4f49bfff com.apple.agl (3.3.2 - AGL-3.3.2) <03320890-819C-38A2-AD45-78F1473E693F> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x7fff4f49c000 - 0x7fff4f678ffb com.apple.avfoundation (2.0 - 1550.4) <5854207B-6106-3DA4-80B6-36C42D042F26> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff4f740000 - 0x7fff4f845fff com.apple.AVKit (1.1 - 446.50.101) <56AD537F-0BA5-360D-8B83-D5BB16A1BF4E> /System/Library/Frameworks/AVKit.framework/Versions/A/AVKit
0x7fff4f846000 - 0x7fff4f846fff com.apple.Accelerate (1.11 - Accelerate 1.11) <B2A0C739-1D41-3452-9D00-8C01ADA5DD99> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff50abb000 - 0x7fff50b15fff com.apple.Accounts (113 - 113) <251A1CB1-F972-3F60-8662-85459EAD6318> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff51f46000 - 0x7fff521bdff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <04F482F1-E1C1-3955-8A6C-8AA152AA06F3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff521bf000 - 0x7fff521bffff com.apple.audio.units.AudioUnit (1.14 - 1.14) <ABC54269-002D-310D-9654-46CF960F863E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff528ce000 - 0x7fff528cefff com.apple.Carbon (158 - 158) <56AD06AA-7BB4-3F0B-AEF7-9768D0BC1C98> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff52dd0000 - 0x7fff52dd0fff com.apple.Cocoa (6.11 - 23) <8D092DD2-0CA4-34C9-872C-8BBFAE1995A4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff52f2e000 - 0x7fff53016ff7 com.apple.contacts (1.0 - 2901) <A6734AF0-D8E6-32C7-B283-DF1E7627F0D3> /System/Library/Frameworks/Contacts.framework/Versions/A/Contacts
0x7fff530b9000 - 0x7fff5313ffff com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <1E8E64E6-0E58-375A-97F7-07CB4EE181AC> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff54765000 - 0x7fff54869fff com.apple.CoreMedia (1.0 - 2290.13) <A739B93D-23C2-3A34-8D61-6AC924B9634F> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff548c6000 - 0x7fff548c6fff com.apple.CoreServices (946 - 946) <6EC9F377-EBD8-3358-92D1-6586F6F1E8E9> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff554d2000 - 0x7fff55502ff7 com.apple.CryptoTokenKit (1.0 - 1) <0D12EBBB-1B4C-3015-AE0F-30FA2E1B139D> /System/Library/Frameworks/CryptoTokenKit.framework/Versions/A/CryptoTokenKit
0x7fff55654000 - 0x7fff55702fff com.apple.DiscRecording (9.0.3 - 9030.4.5) <D7A28B57-C025-3D44-BB17-82243B7B91BC> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff55728000 - 0x7fff5572dffb com.apple.DiskArbitration (2.7 - 2.7) <F481F2C0-884E-3265-8111-ABBEC93F0920> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff558f3000 - 0x7fff55ca0ffb com.apple.Foundation (6.9 - 1575.19) <A85BF812-B784-36B9-89BB-E29772B0708C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff55ca2000 - 0x7fff55ccbff7 com.apple.GLKit (1.0 - 101) <DF5DA833-836D-3496-AF97-6D5FAD35EC44> /System/Library/Frameworks/GLKit.framework/Versions/A/GLKit
0x7fff55fab000 - 0x7fff5603afff com.apple.framework.IOKit (2.0.2 - 1483.260.4) <8A90F547-86EF-3DFB-92FE-0E2C0376DD84> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff5696c000 - 0x7fff577ccfff com.apple.JavaScriptCore (14607 - 14607.3.9) <9B7D9E8B-619D-34A1-8FA9-E23C0EA3CD02> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff5789f000 - 0x7fff578b3fff com.apple.LocalAuthentication (1.0 - 425.270.3) <23CD2E0C-5A3A-348D-986F-58F302E4FEA4> /System/Library/Frameworks/LocalAuthentication.framework/Versions/A/LocalAuthentication
0x7fff57ab7000 - 0x7fff57ac1fff com.apple.MediaAccessibility (1.0 - 114.4) <76C449C5-DB45-3D7F-BFAD-3DACEF15DA21> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility
0x7fff5d306000 - 0x7fff5d315ffb com.apple.opengl (17.7.3 - 17.7.3) <94B5CF34-5BD6-3652-9A8C-E9C56E0A9FB4> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff5d7dc000 - 0x7fff5da30fff com.apple.imageKit (3.0 - 1067) <4F398AF4-828E-3FC2-9E3D-4EE3F36F7619> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0x7fff5e117000 - 0x7fff5e117fff com.apple.quartzframework (1.5 - 23) <31783652-5E36-3773-8847-9FECFE2487F0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff5e118000 - 0x7fff5e36fff7 com.apple.QuartzCore (1.11 - 701.14) <33E846BE-1794-3186-9BF2-6ADF62C782A3> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff5eba5000 - 0x7fff5eea5fff com.apple.security (7.0 - 58286.270.3.0.1) <DF7677A7-9765-3B6A-9D1C-3589145E4B65> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff5f301000 - 0x7fff5f36efff com.apple.SystemConfiguration (1.17 - 1.17) <30C8327F-3EFF-3520-9C50-016F8B6B954F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff61d89000 - 0x7fff622d9ff7 com.apple.WebKit (14607 - 14607.3.9) <AE6029DD-0CED-3FEF-92D5-DB8D4F9757F9> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff6236c000 - 0x7fff623b8fff com.apple.AOSAccounts (1.3.1 - 89.3.0.5) <0A2FFC81-2A8F-371E-861F-ECCCCB05031D> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x7fff62b90000 - 0x7fff62bdbffb com.apple.avfoundationcf (2.0 - 278.21) <097DAE69-F3C3-32D7-BC20-6DE2BD290E8D> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundationCF
0x7fff638d1000 - 0x7fff63910ff3 com.apple.AppleIDSSOAuthentication (1.0 - 1) <0B1A4128-1939-3C9E-B5D9-77D4239FDBD4> /System/Library/PrivateFrameworks/AppleIDSSOAuthentication.framework/Versions/A/AppleIDSSOAuthentication
0x7fff6396c000 - 0x7fff63b8afff com.apple.AppleMediaServices (1.0 - 1) <FA98A7CE-F1B6-351C-95FB-F63447272AF2> /System/Library/PrivateFrameworks/AppleMediaServices.framework/Versions/A/AppleMediaServices
0x7fff63b8b000 - 0x7fff63ba8fff com.apple.aps.framework (4.0 - 4.0) <83FB4BD1-0C45-3CEF-8640-567DA5A300A7> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
0x7fff64112000 - 0x7fff641feff7 com.apple.AuthKit (1.0 - 1) <2765ABE9-54F2-3E45-8A93-1261E251B90D> /System/Library/PrivateFrameworks/AuthKit.framework/Versions/A/AuthKit
0x7fff641ff000 - 0x7fff64267ffb com.apple.AuthKitUI (1.0 - 1) <2269BC14-ABC9-309F-B03E-4B04F8A9399C> /System/Library/PrivateFrameworks/AuthKitUI.framework/Versions/A/AuthKitUI
0x7fff644df000 - 0x7fff64519fff com.apple.BiometricKit (1.0 - 100.99) <2CC5DEE2-2904-3E68-BC6B-20C57A62CEC8> /System/Library/PrivateFrameworks/BiometricKit.framework/Versions/A/BiometricKit
0x7fff660bc000 - 0x7fff66129ff7 com.apple.CommerceKit (1.2.0 - 708.5) <5DCB6EA6-F7FB-3BED-9B56-E8259B85684E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff66293000 - 0x7fff66305fff com.apple.framework.ConfigurationProfiles (11.2 - 1181) <74BCA245-903C-3E9C-81C9-360D7E33D673> /System/Library/PrivateFrameworks/ConfigurationProfiles.framework/Versions/A/ConfigurationProfiles
0x7fff67779000 - 0x7fff67819fff com.apple.CoreRecognition (1.3 - 112.6) <4D56D287-878A-30AF-8C75-1F5F65767CE4> /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreRecognition
0x7fff67d77000 - 0x7fff67ea2ff7 com.apple.coreui (2.1 - 499.10) <A80F4B09-F940-346F-A9DF-4EFADD9220A8> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff67ea3000 - 0x7fff68043fff com.apple.CoreUtils (5.9 - 590.16) <66CC50F7-766D-33E2-A388-4DE22840ADFB> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff680fb000 - 0x7fff6810cff7 com.apple.CrashReporterSupport (10.13 - 938.26) <E93D84A6-891D-38EE-BB4F-E9CD681189B7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x7fff71b68000 - 0x7fff71e8bfff com.apple.MediaRemote (1.0 - 1) <8AF135B0-781C-3B85-B44A-C0CFAC3EADE0> /System/Library/PrivateFrameworks/MediaRemote.framework/Versions/A/MediaRemote
0x7fff7339d000 - 0x7fff733afff7 com.apple.OnBoardingKit (1.0 - 1) <411DF2DB-89A8-393A-8DDE-3139024C2D4E> /System/Library/PrivateFrameworks/OnBoardingKit.framework/Versions/A/OnBoardingKit
0x7fff73458000 - 0x7fff7345dfff com.apple.PIP (1.0 - 93) <AD87AD9D-239F-32D2-8B9A-F4530B3EE224> /System/Library/PrivateFrameworks/PIP.framework/Versions/A/PIP
0x7fff78815000 - 0x7fff78ac4fff com.apple.SkyLight (1.600.0 - 340.54) <90EB1C2E-B264-3EC4-AF7F-CDE7E7585746> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
0x7fff7906b000 - 0x7fff7913cffb com.apple.SoftwareUpdate.framework (6 - 1173.5) <5D913E58-DF1B-31F6-BC29-AB1EEC0ED5EA> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareUpdate
0x7fff79679000 - 0x7fff796e0ff7 com.apple.StoreFoundation (1.0 - 708.5) <2A542489-88E3-3273-AC1B-7A92F3420B57> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFoundation
0x7fff7b161000 - 0x7fff7b23afff com.apple.ViewBridge (401.1 - 401.1) <18144EC1-5DEF-369C-8EBA-2826E7142784> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff7bd58000 - 0x7fff7bd5cff7 com.apple.iPod (1.7 - 24) <F6EE15E8-AD4C-36C1-B9CA-8F877C6B164D> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x7fff7bd65000 - 0x7fff7bdcaff7 com.apple.iTunes.iPodUpdater (304 - 304) <D4E121CE-E6EE-3036-BF01-E14B52CA840E> /System/Library/PrivateFrameworks/iPodUpdater.framework/Versions/A/iPodUpdater
0x7fff7e802000 - 0x7fff7e9d3ffb libsqlite3.dylib (274.26) <E28DB56E-90D1-3A05-B79A-DC2FFCE8D117> /usr/lib/libsqlite3.dylib
