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adam9c1

macrumors 68000
Original poster
May 2, 2012
1,906
320
Chicagoland
Hello. Have a problem. I'm unable to see / sync iOS devices in iTunes.

Clean install of El Capitan on boot volume.
Old iTunes lib on a spinner drive, launched iTunes and pointed to that volume.
I have connected several devices using different cables and none show up in iTunes.

I know cables are OK as I get the "do you trust" prompt on anther computer...

I have removed iTunes go going to terminal sudo rm -rf itunes.app/ and restart, then reinstall and restart.
At one point this did work correctly IE I was able to see a phone. I quit iTunes and next time I plugged in the device Dropbox was asking me if I want to copy photos and I chose don't ask again.

Now again I'm unable to see devices in iTunes.
Please help.
 
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