iTunes doesn't open

[JohnFL1983]

Hello everyone.
The last 2 days i have a problem with iTunes. Everytime I try to open it, i get the message "Itunes quit unexpectedly". I deleted iTunes and installed it again, but the same thing happens.
I am new in Mac so i may have made some mistake in deleting it.

 

[Jolly Giant]

there are a couple of things to try:

(a) assuming iTunes is not running, move the following file to the desktop: <MacintoshHD>/users/<yourname>/library/preferences/com.apple.iTunes.plist

fire up iTunes (which will create a new .plist file). if it works, you can trash the plist file you moved to the desktop.

(b) try removing the Genius database. In the "finder" go to <MacintoshHD>/users/<yourname>/music/iTunes and delete theiTunes Library Genius.itdb file. this may allow the program to launch again. the file will be recreated upon first use of the "Genius" feature.

(c) if you have flip4mac installed, uninstall the WM Components via the uninstaller at /Applications/Flip4Mac/Flip4Mac WMV Uninstaller.pkg

(d) try removing iTunes completely (click here and follow the instructions), then reinstall it using the standalone installer from here: http://www.apple.com/itunes/download/. note this will not touch your media files, playlists, ratings, etc.

 

[JohnFL1983]

I tried all of these but nothing worked..
Any other suggestions??

 

[Jolly Giant]

Any other suggestions??

create a new admin user account on your machine, log into that, and fire up iTunes.

what happens ?

 

[LPZ]

I tried all of these but nothing worked..
Any other suggestions??

Post the crash report, especially the backtrace (lines numbered 0, 1, 2...) for the thread that crashed and the Binary Images section.

 

[JohnFL1983]

Process: iTunes [474]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.0.1 (10.0.1)
Build Info: iTunes-10012201~1
Code Type: X86 (Native)
Parent Process: launchd [106]

Date/Time: 2010-10-24 14:32:09.826 +0300
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Interval Since Last Report: 1139018 sec
Crashes Since Last Report: 70
Per-App Interval Since Last Report: 25673 sec
Per-App Crashes Since Last Report: 50
Anonymous UUID: 1D2E3D14-8697-4C3D-8904-A9FD7256CB36

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
abort() called

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x957afef6 __kill + 10
1 libSystem.B.dylib 0x957afee8 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x9584262d raise + 26
3 libSystem.B.dylib 0x958586e4 abort + 93
4 libSystem.B.dylib 0x95755b35 free + 129
5 ...ple.CoreServices.CarbonCore 0x985a38c1 DisposePtr + 37
6 com.apple.DesktopVideoOut 0x148ec95c DVOClose + 161
7 ...ple.CoreServices.CarbonCore 0x985ee56c CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
8 com.apple.DesktopVideoOut 0x148ec5b4 DVOComponentDispatch + 98
9 ...ple.CoreServices.CarbonCore 0x985e6ce5 CallComponentDispatch + 29
10 ...ple.CoreServices.CarbonCore 0x985e706e CallComponentClose + 43
11 ...ple.CoreServices.CarbonCore 0x985e6f97 CloseComponentInternal(ComponentInstanceRecord*) + 101
12 ...ple.CoreServices.CarbonCore 0x985e6f18 CloseComponent + 46
13 ...ple.CoreServices.CarbonCore 0x985e4fd0 OpenAComponent + 493
14 ...ple.CoreServices.CarbonCore 0x985ea909 OpenComponent + 24
15 ...ple.CoreServices.CarbonCore 0x985e6d92 CallComponent + 171
16 ...ple.CoreServices.CarbonCore 0x985e6ce5 CallComponentDispatch + 29
17 ...ple.CoreServices.CarbonCore 0x98675021 CallComponentVersion + 37
18 ...ple.CoreServices.CarbonCore 0x98615b5c getComponentVersion(RegisteredComponent*) + 213
19 ...ple.CoreServices.CarbonCore 0x985df6fa DestroyOlder(RegisteredComponent*, long) + 126
20 ...ple.CoreServices.CarbonCore 0x985df1d8 RegisterComponentResourcePtr + 709
21 ...ple.CoreServices.CarbonCore 0x985de7e8 registerSystemComponents + 287
22 ...ple.CoreServices.CarbonCore 0x985de5ed FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 86
23 ...ple.CoreServices.CarbonCore 0x985de580 FindNextComponent + 61
24 com.apple.QuickTime 0x95a573ad EnterMovies_priv + 411
25 com.apple.QuickTime 0x95a56ece EnterMovies + 16
26 com.apple.iTunes 0x0000c2c9 0x1000 + 45769
27 com.apple.iTunes 0x0000c0ad 0x1000 + 45229
28 com.apple.iTunes 0x00004797 0x1000 + 14231
29 com.apple.iTunes 0x000044ea 0x1000 + 13546

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95775942 kevent + 10
1 libSystem.B.dylib 0x9577605c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95775519 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x957752be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95774d41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95774b86 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x957749d2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x95774f68 _pthread_wqthread + 941
2 libSystem.B.dylib 0x95774b86 start_wqthread + 30

Thread 3:
0 com.apple.iTunes 0x00859d8d 0x1000 + 8752525
1 com.apple.iTunes 0x008960b0 0x1000 + 8999088
2 com.apple.iTunes 0x0089776c 0x1000 + 9004908
3 com.apple.iTunes 0x0000913f 0x1000 + 33087
4 com.apple.iTunes 0x00008fd0 0x1000 + 32720
5 libSystem.B.dylib 0x9577c81d _pthread_start + 345
6 libSystem.B.dylib 0x9577c6a2 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x9574f0fa mach_msg_trap + 10
1 libSystem.B.dylib 0x9574f867 mach_msg + 68
2 com.apple.CoreFoundation 0x98cbefaf __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x98cbe094 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x98cc3fd4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
6 libSystem.B.dylib 0x9577c81d _pthread_start + 345
7 libSystem.B.dylib 0x9577c6a2 thread_start + 34

 

[JohnFL1983]

create a new admin user account on your machine, log into that, and fire up iTunes.

what happens ?

the same thing.. iTunes quit unexpectedly

 

[JohnFL1983]

Binary Images:
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0xe9a000 - 0xe9fff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xea5000 - 0xf31ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <D2A36BFD-75DE-F33F-92DD-8D0E07F87C3E> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
0xf86000 - 0xfa3ff7 +libgnsdk_musicid.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.7.1.dylib
0xfb0000 - 0x106dfeb +libgnsdk_sdkmanager.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.7.1.dylib
0x1081000 - 0x10bbfff +libgnsdk_submit.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.7.1.dylib
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0x954ea000 - 0x95510fff com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x9567b000 - 0x956bbff3 com.apple.securityinterface 4.0.1 (37214) <BBC88C96-8827-91DC-0CF6-7CB639183395> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x956fe000 - 0x95709ff7 libCSync.A.dylib 543.50.0 (compatibility 64.0.0) <4FA0CE4A-BDE5-0E3D-37F0-03B41F0C2637> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9570a000 - 0x9570aff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x9570b000 - 0x9574dff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x9574e000 - 0x958f4feb libSystem.B.dylib 125.2.0 (compatibility 1.0.0) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
0x95a56000 - 0x95d4ffef com.apple.QuickTime 7.6.6 (1742) <89720F2A-F33B-FF09-3D81-F9F25A99F3EB> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x95d50000 - 0x95d6cfe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x95d6d000 - 0x95dc7fe7 com.apple.CorePDF 1.3 (1.3) <696ADD5F-C038-A63B-4732-82E4109379D7> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x95dc8000 - 0x95e29fe7 com.apple.CoreText 3.1.0 (???) <1372DABE-F183-DD03-03C2-64B2464A4FD5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x95e2a000 - 0x95f36ff7 libGLProgrammability.dylib ??? (???) <1B315838-F477-5416-7504-67EC3433AD4A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x95f37000 - 0x95f3affb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x95f3b000 - 0x95f59ff7 com.apple.CoreVideo 1.6.1 (45.4) <E0DF044D-BF31-42CE-B690-FD1FCE07E64A> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x95f5a000 - 0x960dcfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2314BD12-0821-75BB-F3BC-98D324CFD30A> /usr/lib/libicucore.A.dylib
0x960dd000 - 0x96297fe3 com.apple.ImageIO.framework 3.0.3 (3.0.3) <A93A514B-C1BF-21D0-FB03-CB775DE4FFAA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x96298000 - 0x96318feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x964e3000 - 0x96527fe7 com.apple.Metadata 10.6.3 (507.10) <630494FA-3BB3-EDD3-E10B-8DAAF4831E26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x96528000 - 0x96528ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x96529000 - 0x9653efff com.apple.ImageCapture 6.0 (6.0) <3F31833A-38A9-444E-02B7-17619CA6F2A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x96887000 - 0x96989fef com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.framework/Versions/A/MeshKitIO
0x969b8000 - 0x969bcff7 libGIF.dylib ??? (???) <3ECD4D2C-40FE-E9A0-A2D2-E36D1C00D3A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x969e4000 - 0x969f6ff7 com.apple.MultitouchSupport.framework 205.34 (205.34) <813475E3-B323-9405-F758-DDA1F5D63B20> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x96a5d000 - 0x96a9aff7 com.apple.SystemConfiguration 1.10.2 (1.10.2) <398BB007-41FD-1A30-26D8-CB86ED5E467E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x96adc000 - 0x96afcfe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <751955F3-21FB-A03A-4E92-1F3D4EFB8C5B> /usr/lib/libresolv.9.dylib
0x96b32000 - 0x96b88ff7 com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitRuntime.framework/Versions/A/MeshKitRuntime
0x96b9c000 - 0x96ba1ff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x96ba2000 - 0x96ba9ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96bb5000 - 0x96bfefe7 libTIFF.dylib ??? (???) <9CFF48CC-4852-4D06-17AC-3C947C824159> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x96c21000 - 0x96c2bfe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x96c2c000 - 0x96f94ff7 com.apple.QuartzCore 1.6.2 (227.22) <4288F0D2-0C87-F054-C372-8764B44DE024> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x96f95000 - 0x97072ff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x97073000 - 0x970abff7 com.apple.LDAPFramework 2.0 (120.1) <001A70A8-3984-8E19-77A8-758893CC128C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x970ac000 - 0x97af7ff7 com.apple.WebCore 6533.18 (6533.18.1) <B96BFDB8-3D11-E220-1148-206D8A176352> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x97b6a000 - 0x97d70feb com.apple.AddressBook.framework 5.0.2 (870) <3E9D6CF3-6C41-245D-5343-941A185C8384> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x97d71000 - 0x97da9ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <76C02F5C-98FD-BD64-B5FB-C698FB76EA25> /usr/lib/libcups.2.dylib
0x97daa000 - 0x97daaff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97dab000 - 0x97dabff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x97dac000 - 0x97dacff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C>

 

[JohnFL1983]

/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x97ef4000 - 0x98020ffb com.apple.MediaToolbox 0.484.11 (484.11) <B93B175A-2039-2FD2-FBE4-22C9F8C9E223> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x98021000 - 0x98023ff7 libRadiance.dylib ??? (???) <AB06F616-E3EA-5966-029A-8AA44BBE5B28> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x98096000 - 0x980baff7 libJPEG.dylib ??? (???) <5CE96981-6B2A-D15B-4A17-E7BD329095B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x980bb000 - 0x981fefef com.apple.QTKit 7.6.6 (1742) <98ECA8E3-73F0-D21B-8B7E-8FE651E29A7F> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x98206000 - 0x98334fe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x98335000 - 0x983ebffb libFontParser.dylib ??? (???) <067DC1A2-764B-41EA-B07E-4205472749B7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x983ec000 - 0x98413ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x98414000 - 0x984cdfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x9857f000 - 0x9889ffeb com.apple.CoreServices.CarbonCore 861.13 (861.13) <52803668-3669-36BD-57DD-078FBA835081> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x988a0000 - 0x988b8ff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x98902000 - 0x98c81fe3 com.apple.RawCamera.bundle 3.0.3 (529) <68958A8F-F1AC-A73C-3172-BC17F18EC5FC> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x98c82000 - 0x98dfcfe3 com.apple.CoreFoundation 6.6.3 (550.29) <00373783-3744-F47D-2191-BEEA658F0C3D> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98e29000 - 0x98e32ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98e33000 - 0x98e5bff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x98e5c000 - 0x98eadff7 com.apple.HIServices 1.8.0 (???) <10C85B88-C6AF-91DB-2546-34661BA35AC5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x98eae000 - 0x98ed0fef com.apple.DirectoryService.Framework 3.6 (621.3) <05FFDBDB-F16B-8AC0-DB42-986965FCBD95> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x98ed1000 - 0x98ed5ff7 IOSurface ??? (???) <66E11D8E-CF4B-EFD0-37F9-20177C647021> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x98ed6000 - 0x98f51fe7 com.apple.audio.CoreAudio 3.2.2 (3.2.2) <51D0E2DC-B15F-AF6C-70D8-026DDAD4E2A5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x99075000 - 0x99080ff7 libGL.dylib ??? (???) <B87E0676-F5EF-8DA3-6DEE-13C43B3832A7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99081000 - 0x99082ff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
0x99083000 - 0x990c6ff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x990c7000 - 0x99136ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x9917b000 - 0x9918cff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x99192000 - 0x9923ffe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x99240000 - 0x9931bfe7 com.apple.DesktopServices 1.5.7 (1.5.7) <A69072AD-C47E-A00D-4A69-6E46A7FB2119> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x99358000 - 0x9935bff7 libCoreVMClient.dylib ??? (???) <CA0BA8DC-0159-A808-A300-750358A6970C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9935c000 - 0x9935dff7 com.apple.TrustEvaluationAgent 1.1 (1) <FEB55E8C-38A4-CFE9-A737-945F39761B4C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x9935e000 - 0x9935eff7 com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9935f000 - 0x99392ff7 com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x99393000 - 0x993a0ff7 com.apple.NetFS 3.2.1 (3.2.1) <5E61A00B-FA16-9D99-A064-47BDC5BC9A2B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9949e000 - 0x99539ff7 com.apple.ApplicationServices.ATS 275.11.1 (???) <5FF65EC7-F512-530A-7771-3DE240EE6E43> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9953a000 - 0x9954efe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x9955f000 - 0x9956fff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x99570000 - 0x995e9ff7 com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
0x995ea000 - 0x9961bff7 libGLImage.dylib ??? (???) <9340012D-595A-6243-9C97-7D30D76D9D9E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x99627000 - 0x99635fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x99636000 - 0x9966aff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <0B900F26-51C1-7639-346F-24B080AEDAF3> /usr/lib/libssl.0.9.8.dylib
0x9966b000 - 0x9967fffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x99680000 - 0x99683fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x99684000 - 0x998e8fef com.apple.security 6.1.1 (37594) <3F68A006-6B30-85D5-1A75-8D748F72A6D5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib

 

[Jolly Giant]

Exception Type: EXC_CRASH (SIGABRT)

i suggest you try the following on your usual account:

(a) download the Mac OS X v10.6.4 Update (Combo)
(b) reboot into safe mode
(c) launch disk utility (in applications/utilities), verify disk and repair permissions
(d) run the combo
(e) after running the combo, let the Mac reboot normally and repair permissions again.

now try launching iTunes again

 

[LPZ]

Binary Images:

0x11de000 - 0x11defff +com.yazsoft.SDEnhancer ??? (1.0) <AAF8BEC2-F867-8A54-9C9C-D50FC1A04CE4> /Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer

0x1485a000 - 0x14913ff2 com.apple.DesktopVideoOut 1.2.5 (1.2.5) <6C42E46E-2720-866F-613B-A0F93C4EC7FB> /Library/QuickTime/DesktopVideoOut.component/Contents/MacOS/DesktopVideoOut

First guess is one of these. Try moving just that DesktopVideoOut.component onto your Desktop. Try iTunes again.

 

[JohnFL1983]

i suggest you try the following on your usual account:

(a) download the Mac OS X v10.6.4 Update (Combo)
(b) reboot into safe mode
(c) launch disk utility (in applications/utilities), verify disk and repair permissions
(d) run the combo
(e) after running the combo, let the Mac reboot normally and repair permissions again.

now try launching iTunes again

i don't know if it matters but i have already updated my system to the 10.6.4.

 

[JohnFL1983]

First guess is one of these. Try moving just that DesktopVideoOut.component onto your Desktop. Try iTunes again.

that was the problem... thank you very much for your time...

 

[Jolly Giant]

i don't know if it matters but i have already updated my system to the 10.6.4.

it doesn't matter. the combo has the ability to replace corrupted or insert missing components.

anyhoo, your problem is solved and that's the chief thing

 

[Shoegh]

I have a problem similar to this, and I'm hoping you guys can help me out..

I've tried moving the iPodUpdater, but I'm not sure it's the one to be moved..
Here is the Crash report:


Process: iTunes [904]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.3.1 (10.3.1)
Build Info: iTunes-10315501~1
Code Type: X86 (Native)
Parent Process: launchd [142]

Date/Time: 2011-06-08 19:03:46.767 +0200
OS Version: Mac OS X 10.7 (11A390)
Report Version: 8

Interval Since Last Report: 31363 sec
Crashes Since Last Report: 7
Per-App Crashes Since Last Report: 4
Anonymous UUID: 59266040-4D54-4DBD-825A-AFB6812795FC

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary

Binary Images:
0x1000 - 0xe50ff3 com.apple.iTunes (10.3.1 - 10.3.1) <DA5B3668-53FC-8550-A39C-06EB35AA692F> /Applications/iTunes.app/Contents/MacOS/iTunes
0x8fe00000 - 0x8fe3320b dyld (195 - ???) <33A6763E-295E-3FE1-9594-81B9E296BACC> /usr/lib/dyld

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 5.100.198.11 )
Bluetooth: Version 2.5.0b13, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2250BH FFS G1, 250.06 GB
Serial ATA Device: OPTIARC DVD RW AD-5960S
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

 

[michaelhaha]

I had a similar problem as well...

Process: iTunes [325]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.3.1 (10.3.1)
Build Info: iTunes-10315501~1
Code Type: X86 (Native)
Parent Process: launchd [102]

Date/Time: 2011-06-22 23:33:01.424 +1000
OS Version: Mac OS X 10.6.7 (10J4138)
Report Version: 6

Interval Since Last Report: 56786 sec
Crashes Since Last Report: 95
Per-App Interval Since Last Report: 3617 sec
Per-App Crashes Since Last Report: 19
Anonymous UUID: 77D0E517-EEF2-4543-A6AA-2FCD22109E8E

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libicucore.A.dylib 0x922744ab icu:ateFormatSymbols::dispose() + 137
1 libicucore.A.dylib 0x922743e0 icu:ateFormatSymbols::~DateFormatSymbols() + 40
2 libicucore.A.dylib 0x92274352 icu::SimpleDateFormat::~SimpleDateFormat() + 46
3 com.apple.CoreFoundation 0x921831d9 __CFDateFormatterDeallocate + 25
4 com.apple.CoreFoundation 0x920ec121 _CFRelease + 353
5 com.apple.iTunes 0x0034e857 0x1000 + 3463255
6 com.apple.iTunes 0x0034e268 0x1000 + 3461736
7 com.apple.iTunes 0x0034e2a1 0x1000 + 3461793
8 com.apple.iTunes 0x0022ec41 0x1000 + 2284609
9 com.apple.iTunes 0x0010b7d8 0x1000 + 1091544
10 com.apple.iTunes 0x00237616 0x1000 + 2319894
11 com.apple.iTunes 0x00106f49 0x1000 + 1072969
12 com.apple.iTunes 0x00105146 0x1000 + 1065286
13 com.apple.iTunes 0x002aced6 0x1000 + 2801366
14 com.apple.iTunes 0x003b24a0 0x1000 + 3871904
15 com.apple.iTunes 0x0010295d 0x1000 + 1055069
16 com.apple.iTunes 0x00290f1e 0x1000 + 2686750
17 com.apple.iTunes 0x000ff4f3 0x1000 + 1041651
18 com.apple.iTunes 0x000feee1 0x1000 + 1040097
19 com.apple.iTunes 0x000c3f50 0x1000 + 798544
20 com.apple.iTunes 0x000beba6 0x1000 + 777126
21 com.apple.HIToolbox 0x98c52c0f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
22 com.apple.HIToolbox 0x98c51ed6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
23 com.apple.HIToolbox 0x98c51d35 SendEventToEventTargetWithOptions + 58
24 com.apple.HIToolbox 0x98c79e85 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 475
25 com.apple.HIToolbox 0x98c797d9 HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 713
26 com.apple.HIToolbox 0x98c79a4c HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1340
27 com.apple.HIToolbox 0x98c79a4c HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1340
28 com.apple.HIToolbox 0x98c787ff HIView:rawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 873
29 com.apple.HIToolbox 0x98c78445 HIView:raw(short, OpaqueGrafPtr*, unsigned long) + 83
30 com.apple.HIToolbox 0x98c78395 HIView::Render(unsigned long, CGContext*) + 45
31 com.apple.HIToolbox 0x98c81800 FlushWindowObject(WindowData*, void**, unsigned char) + 754
32 com.apple.HIToolbox 0x98c81215 FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*) + 177
33 com.apple.CoreFoundation 0x9215fe02 __CFRunLoopDoObservers + 1186
34 com.apple.CoreFoundation 0x9211bfe2 __CFRunLoopRun + 1154
35 com.apple.CoreFoundation 0x9211b464 CFRunLoopRunSpecific + 452
36 com.apple.CoreFoundation 0x9211b291 CFRunLoopRunInMode + 97
37 com.apple.HIToolbox 0x98c7fd60 RunCurrentEventLoopInMode + 392
38 com.apple.HIToolbox 0x98c7fb17 ReceiveNextEventCommon + 354
39 com.apple.HIToolbox 0x98e08141 ReceiveNextEvent + 83
40 com.apple.iTunes 0x00114c18 0x1000 + 1129496
41 com.apple.HIToolbox 0x98c52c0f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
42 com.apple.HIToolbox 0x98c51ed6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
43 com.apple.HIToolbox 0x98c51d35 SendEventToEventTargetWithOptions + 58
44 com.apple.HIToolbox 0x98c86984 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
45 com.apple.HIToolbox 0x98c53060 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
46 com.apple.HIToolbox 0x98c51ed6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
47 com.apple.HIToolbox 0x98c74773 SendEventToEventTarget + 52
48 com.apple.HIToolbox 0x98dfdc17 ToolboxEventDispatcher + 86
49 com.apple.HIToolbox 0x98dfdd4f RunApplicationEventLoop + 243
50 com.apple.iTunes 0x003b506b 0x1000 + 3883115
51 com.apple.iTunes 0x003b58db 0x1000 + 3885275
52 com.apple.iTunes 0x0081df42 0x1000 + 8507202
53 com.apple.iTunes 0x000041e0 0x1000 + 12768
54 com.apple.iTunes 0x00003f25 0x1000 + 12069

Can anyone help? Thanks a lot!