We seem to be experiencing difficulties when downloading music from iTunes on multiple of our workstations. When a user signs onto their personal iTunes account and tries to download songs they have previously purchased, the download begins, but shortly into the download (1-5 MB), the download hangs, and the time remaining counter begins to increase. After 30-90 seconds, the download then resumes, the song starts to download again, but it then hangs again. The download does eventually complete, but the total download process takes 3-5 times longer than it should (with multiple freezes).
I've noticed this issue mainly with our Dell Precision workstations with Broadcom NetXtreme 57xx Gigabit Controller. When uninstalling Symantec Endpoint Protection, the downloads still experience issues. We're running the newest BIOS on each workstation, have downloaded the latest version of iTunes, and have updated the network adapter drivers.
I've noticed this issue mainly with our Dell Precision workstations with Broadcom NetXtreme 57xx Gigabit Controller. When uninstalling Symantec Endpoint Protection, the downloads still experience issues. We're running the newest BIOS on each workstation, have downloaded the latest version of iTunes, and have updated the network adapter drivers.