iTunes Genius: Can't Sign In

[IJ Reilly]

I can't get beyond the iTunes sign-in window. My Apple ID is selected and filled in, but when I click the "continue" button, iTunes complains that "You did not fill in the entire form." But there's nothing else to fill in.

Has anyone seen and/or defeated this problem?

(cancel this problem -- I just figured it out.)

 

[Mandel]

I can't get beyond the iTunes sign-in window. My Apple ID is selected and filled in, but when I click the "continue" button, iTunes complains that "You did not fill in the entire form." But there's nothing else to fill in.

Has anyone seen and/or defeated this problem?

(cancel this problem -- I just figured it out.)

I have the same problem. Can you pelase share how you figured out the problem?

thanks

 

[IJ Reilly]

Right, make me admit my dumb mistake.

On first glance, the second box looks like it's for an AOL account name, but it's not for that -- it's for your password. Not very good design on Apple's part, but still a major "doh!" moment when I figured it out.

 

[Bobioden]

Wow, having to fill in your user name AND a password, what a new concept. I hope this doesn't catch on to other sites.

 

[Mandel]

Right, make me admit my dumb mistake.

On first glance, the second box looks like it's for an AOL account name, but it's not for that -- it's for your password. Not very good design on Apple's part, but still a major "doh!" moment when I figured it out.

I fell in the same trap.

The second box looks totally as if it were for AOL login...

Thanks for pointing this out.

 

[azz0r]

Thanks for this.

That is TERRIBLE design.