I had a problem with my mac. So, I took it to the Genius Bar and restored my computer. They had to do this because my Mac wouldn't turn on what so ever. All my documents, downloads are stored in my HDD but I haven't back-up iTunes contents. Previously, I had this problem. So, I requested a refund for all the movies that had problems. I don't have a second chance. I can't request a refund. Please Help!!!