About 2 weeks ago I opened my itunes but to no avail, i tried several times to reinstall the software to no avail, i tried to look up some threads here (https://forums.macrumors.com/threads/968877/) and did what they said, to no avail, can't call apple, no apple care and they want to charge my first born to help, again, to no avail
now i am going to post the report and see if anyone knows why itunes will not open:
Process: iTunes [6554]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.1.2 (10.1.2)
Build Info: iTunes-10121701~1
Code Type: X86 (Native)
Parent Process: launchd [117]
Date/Time: 2011-02-08 16:28:13.192 -0600
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 237518 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 4 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: DD9DA534-BB76-45B9-B595-87C8B9F180F5
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x95a65176 __kill + 10
1 libSystem.B.dylib 0x95a65168 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x95af789d raise + 26
3 libSystem.B.dylib 0x95b0d9bc abort + 93
4 libSystem.B.dylib 0x95a0ab75 free + 129
5 ...ple.CoreServices.CarbonCore 0x9259332d DisposePtr + 37
6 com.apple.DesktopVideoOut 0x034646cb DVOClose + 161
7 ...ple.CoreServices.CarbonCore 0x925de054 CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
8 com.apple.DesktopVideoOut 0x034642e4 DVOComponentDispatch + 98
9 ...ple.CoreServices.CarbonCore 0x925d67c9 CallComponentDispatch + 29
10 ...ple.CoreServices.CarbonCore 0x925d6b52 CallComponentClose + 43
11 ...ple.CoreServices.CarbonCore 0x925d6a7b CloseComponentInternal(ComponentInstanceRecord*) + 101
12 ...ple.CoreServices.CarbonCore 0x925d69fc CloseComponent + 46
13 ...ple.CoreServices.CarbonCore 0x925d4ab4 OpenAComponent + 493
14 ...ple.CoreServices.CarbonCore 0x925da3f1 OpenComponent + 24
15 ...ple.CoreServices.CarbonCore 0x925d6876 CallComponent + 171
16 ...ple.CoreServices.CarbonCore 0x925d67c9 CallComponentDispatch + 29
17 ...ple.CoreServices.CarbonCore 0x92664e31 CallComponentVersion + 37
18 ...ple.CoreServices.CarbonCore 0x92605644 getComponentVersion(RegisteredComponent*) + 213
19 ...ple.CoreServices.CarbonCore 0x925cf1de DestroyOlder(RegisteredComponent*, long) + 126
20 ...ple.CoreServices.CarbonCore 0x925cecbc RegisterComponentResourcePtr + 709
21 ...ple.CoreServices.CarbonCore 0x925ce2a1 registerSystemComponents + 244
22 ...ple.CoreServices.CarbonCore 0x925ce0d1 FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 86
23 ...ple.CoreServices.CarbonCore 0x925ce064 FindNextComponent + 61
24 com.apple.QuickTime 0x93a994da EnterMovies_priv + 411
25 com.apple.QuickTime 0x93a98ffa EnterMovies + 16
26 com.apple.iTunes 0x0000d439 0x1000 + 50233
27 com.apple.iTunes 0x0000d21d 0x1000 + 49693
28 com.apple.iTunes 0x000043c7 0x1000 + 13255
29 com.apple.iTunes 0x00004119 0x1000 + 12569
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95a2a982 kevent + 10
1 libSystem.B.dylib 0x95a2b09c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95a2a559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x95a2a2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95a29d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95a29bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95a29a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x95a29fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x95a29bc6 start_wqthread + 30
Thread 3:
0 com.apple.CoreFP 0x1500e830 WIn9UJ86JKdV4dM + 14096
1 com.apple.iTunes 0x0089b438 0x1000 + 9020472
2 com.apple.iTunes 0x0096490d 0x1000 + 9845005
3 com.apple.iTunes 0x00009348 0x1000 + 33608
4 com.apple.iTunes 0x00008c9a 0x1000 + 31898
5 libSystem.B.dylib 0x95a3185d _pthread_start + 345
6 libSystem.B.dylib 0x95a316e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95a040fa mach_msg_trap + 10
1 libSystem.B.dylib 0x95a04867 mach_msg + 68
2 com.apple.CoreFoundation 0x9032c37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9032b464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x903313a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000c1e6 0x1000 + 45542
6 libSystem.B.dylib 0x95a3185d _pthread_start + 345
7 libSystem.B.dylib 0x95a316e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x95b0d96b ecx: 0xbffff21c edx: 0x95a65176
edi: 0x0155e000 esi: 0x00000002 ebp: 0xbffff238 esp: 0xbffff21c
ss: 0x0000001f efl: 0x00000282 eip: 0x95a65176 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x002b3000
Model: MacPro1,1, BootROM MP11.005D.B00, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 4 GB, SMC 1.7f10
Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce 7300 GT, Display, Slot-1
Serial ATA Device: ST3250820AS P, 232.89 GB
Serial ATA Device: SAMSUNG HD103UJ, 931.51 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: Hub, 0x05ac (Apple Inc.), 0x9130, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd410000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd413000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd412000
USB Device: Apple Cinema Display, 0x05ac (Apple Inc.), 0x9222, 0xfd420000
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: d2 DVDRW FW/USB, LaCie, Up to 400 Mb/sec
FireWire Device: unknown_device, Unknown
now i am going to post the report and see if anyone knows why itunes will not open:
Process: iTunes [6554]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.1.2 (10.1.2)
Build Info: iTunes-10121701~1
Code Type: X86 (Native)
Parent Process: launchd [117]
Date/Time: 2011-02-08 16:28:13.192 -0600
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 237518 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 4 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: DD9DA534-BB76-45B9-B595-87C8B9F180F5
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x95a65176 __kill + 10
1 libSystem.B.dylib 0x95a65168 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x95af789d raise + 26
3 libSystem.B.dylib 0x95b0d9bc abort + 93
4 libSystem.B.dylib 0x95a0ab75 free + 129
5 ...ple.CoreServices.CarbonCore 0x9259332d DisposePtr + 37
6 com.apple.DesktopVideoOut 0x034646cb DVOClose + 161
7 ...ple.CoreServices.CarbonCore 0x925de054 CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
8 com.apple.DesktopVideoOut 0x034642e4 DVOComponentDispatch + 98
9 ...ple.CoreServices.CarbonCore 0x925d67c9 CallComponentDispatch + 29
10 ...ple.CoreServices.CarbonCore 0x925d6b52 CallComponentClose + 43
11 ...ple.CoreServices.CarbonCore 0x925d6a7b CloseComponentInternal(ComponentInstanceRecord*) + 101
12 ...ple.CoreServices.CarbonCore 0x925d69fc CloseComponent + 46
13 ...ple.CoreServices.CarbonCore 0x925d4ab4 OpenAComponent + 493
14 ...ple.CoreServices.CarbonCore 0x925da3f1 OpenComponent + 24
15 ...ple.CoreServices.CarbonCore 0x925d6876 CallComponent + 171
16 ...ple.CoreServices.CarbonCore 0x925d67c9 CallComponentDispatch + 29
17 ...ple.CoreServices.CarbonCore 0x92664e31 CallComponentVersion + 37
18 ...ple.CoreServices.CarbonCore 0x92605644 getComponentVersion(RegisteredComponent*) + 213
19 ...ple.CoreServices.CarbonCore 0x925cf1de DestroyOlder(RegisteredComponent*, long) + 126
20 ...ple.CoreServices.CarbonCore 0x925cecbc RegisterComponentResourcePtr + 709
21 ...ple.CoreServices.CarbonCore 0x925ce2a1 registerSystemComponents + 244
22 ...ple.CoreServices.CarbonCore 0x925ce0d1 FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 86
23 ...ple.CoreServices.CarbonCore 0x925ce064 FindNextComponent + 61
24 com.apple.QuickTime 0x93a994da EnterMovies_priv + 411
25 com.apple.QuickTime 0x93a98ffa EnterMovies + 16
26 com.apple.iTunes 0x0000d439 0x1000 + 50233
27 com.apple.iTunes 0x0000d21d 0x1000 + 49693
28 com.apple.iTunes 0x000043c7 0x1000 + 13255
29 com.apple.iTunes 0x00004119 0x1000 + 12569
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95a2a982 kevent + 10
1 libSystem.B.dylib 0x95a2b09c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95a2a559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x95a2a2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95a29d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95a29bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95a29a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x95a29fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x95a29bc6 start_wqthread + 30
Thread 3:
0 com.apple.CoreFP 0x1500e830 WIn9UJ86JKdV4dM + 14096
1 com.apple.iTunes 0x0089b438 0x1000 + 9020472
2 com.apple.iTunes 0x0096490d 0x1000 + 9845005
3 com.apple.iTunes 0x00009348 0x1000 + 33608
4 com.apple.iTunes 0x00008c9a 0x1000 + 31898
5 libSystem.B.dylib 0x95a3185d _pthread_start + 345
6 libSystem.B.dylib 0x95a316e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95a040fa mach_msg_trap + 10
1 libSystem.B.dylib 0x95a04867 mach_msg + 68
2 com.apple.CoreFoundation 0x9032c37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9032b464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x903313a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000c1e6 0x1000 + 45542
6 libSystem.B.dylib 0x95a3185d _pthread_start + 345
7 libSystem.B.dylib 0x95a316e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x95b0d96b ecx: 0xbffff21c edx: 0x95a65176
edi: 0x0155e000 esi: 0x00000002 ebp: 0xbffff238 esp: 0xbffff21c
ss: 0x0000001f efl: 0x00000282 eip: 0x95a65176 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x002b3000
Model: MacPro1,1, BootROM MP11.005D.B00, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 4 GB, SMC 1.7f10
Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce 7300 GT, Display, Slot-1
Serial ATA Device: ST3250820AS P, 232.89 GB
Serial ATA Device: SAMSUNG HD103UJ, 931.51 GB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: Hub, 0x05ac (Apple Inc.), 0x9130, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd410000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd413000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd412000
USB Device: Apple Cinema Display, 0x05ac (Apple Inc.), 0x9222, 0xfd420000
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: d2 DVDRW FW/USB, LaCie, Up to 400 Mb/sec
FireWire Device: unknown_device, Unknown