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mjspags

macrumors newbie
Original poster
Sep 10, 2009
1
0
every time I try to preview a song in the itunes store, my itunes crashes and gives me this message below. I just upgraded to snow leopard recently and this has been happening ever since. I have tried reinstalling snow leopard, deleting caches, deleting plugins, reinstalling itunes and none of this has worked. any input would be much appreciated

Process: iTunes [1853]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.0 (9.0)
Build Info: iTunes-9007001~2
Code Type: X86 (Native)
Parent Process: launchd [107]

Date/Time: 2009-09-10 19:54:34.189 -0700
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6

Interval Since Last Report: 4966 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 4805 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 68093BCB-BF02-4D3B-8785-0AA02BD25E31

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000fff5e885
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFP 0x130f6e9b WIn9UJ86JKdV4dM + 644219

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92ff303a kevent + 10
1 libSystem.B.dylib 0x92ff3768 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x92ff2bf9 _dispatch_queue_invoke + 183
3 libSystem.B.dylib 0x92ff298a _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x92ff2401 _pthread_wqthread + 390
5 libSystem.B.dylib 0x92ff2246 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x92fcc7da mach_msg_trap + 10
1 libSystem.B.dylib 0x92fccf47 mach_msg + 68
2 com.apple.CoreFoundation 0x979b2dbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x979b1d34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x979b77a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0029d0da 0x1000 + 2736346
6 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
7 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x92fcc822 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92ffa3d8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9304370f pthread_cond_wait + 48
3 com.apple.iTunes 0x002e4d3b 0x1000 + 3030331
4 com.apple.iTunes 0x000077d7 0x1000 + 26583
5 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
6 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x92feb756 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x979f204d __CFSocketManager + 1085
2 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
3 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x93094766 accept$NOCANCEL$UNIX2003 + 10
1 libSystem.B.dylib 0x9309363e accept + 32
2 com.apple.iTunes 0x003188b0 0x1000 + 3242160
3 com.apple.iTunes 0x0037a73b 0x1000 + 3643195
4 com.apple.iTunes 0x0037a809 0x1000 + 3643401
5 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
6 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x93094766 accept$NOCANCEL$UNIX2003 + 10
1 libSystem.B.dylib 0x9309363e accept + 32
2 com.apple.iTunes 0x003188b0 0x1000 + 3242160
3 com.apple.iTunes 0x0037a73b 0x1000 + 3643195
4 com.apple.iTunes 0x0037a809 0x1000 + 3643401
5 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
6 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x92fcc7da mach_msg_trap + 10
1 libSystem.B.dylib 0x92fccf47 mach_msg + 68
2 com.apple.CoreFoundation 0x979b2dbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x979b1d34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x979b77a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0063a917 0x1000 + 6527255
6 com.apple.iTunes 0x0063acbf 0x1000 + 6528191
7 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
8 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 8:
0 libSystem.B.dylib 0x92fcc7da mach_msg_trap + 10
1 libSystem.B.dylib 0x92fccf47 mach_msg + 68
2 com.apple.CoreFoundation 0x979b2dbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x979b1d34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x979b77a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0029d0da 0x1000 + 2736346
6 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
7 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 9:
0 libSystem.B.dylib 0x92fcc7da mach_msg_trap + 10
1 libSystem.B.dylib 0x92fccf47 mach_msg + 68
2 com.apple.CoreFoundation 0x979b2dbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x979b1d34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x979b77a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0029d0da 0x1000 + 2736346
6 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
7 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 10:
0 libSystem.B.dylib 0x92ff2092 __workq_kernreturn + 10
1 libSystem.B.dylib 0x92ff2628 _pthread_wqthread + 941
2 libSystem.B.dylib 0x92ff2246 start_wqthread + 30

Thread 11:
0 libSystem.B.dylib 0x92fcc7da mach_msg_trap + 10
1 libSystem.B.dylib 0x92fccf47 mach_msg + 68
2 com.apple.CoreFoundation 0x979b2dbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x979b1d34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x979b1b61 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x98fd1498 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x98f98964 -[NSThread main] + 45
7 com.apple.Foundation 0x98f98914 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
9 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 12:
0 libSystem.B.dylib 0x92fcc7da mach_msg_trap + 10
1 libSystem.B.dylib 0x92fccf47 mach_msg + 68
2 com.apple.CoreFoundation 0x979b2dbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x979b1d34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x979b77a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0029d0da 0x1000 + 2736346
6 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
7 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 13:
0 libSystem.B.dylib 0x92fcc7da mach_msg_trap + 10
1 libSystem.B.dylib 0x92fccf47 mach_msg + 68
2 com.apple.CoreFoundation 0x979b2dbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x979b1d34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x979b77a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0029d0da 0x1000 + 2736346
6 libSystem.B.dylib 0x92ff9f39 _pthread_start + 345
7 libSystem.B.dylib 0x92ff9dbe thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbffe90b8 ebx: 0xbfff41cc ecx: 0xbffe9ccf edx: 0xffffffff
edi: 0xbfff4140 esi: 0xbffe9c4b ebp: 0x00000000 esp: 0xbffe9000
ss: 0x0000001f efl: 0x00010296 eip: 0x130f6e9b cs: 0x00000017
ds: 0x00000000 es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xfff5e885
 
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