I just spoke with a AT&T service rep as I was inquiring on local AT&T store's stock on launch day. He informed me that any of that information was unknown at this point, but if you pre-ordered and were given the July 2nd ship date that your phone would be shipped as early as possibly depending on stock. He said that this should mean that it will be sent between June 25th and July 2nd, but Apple didn't want to promise too much with an earlier ship date.
I guess we will have to wait and see. He did say how all pre-orders have been stopped and later ones 'canceled' due to the stock issues so they can sort themselves out.
All I can say though is that this guy clearly must hate his job right now. He sounded miserable on the phone. I did my best to make his experience on the phone with me as easy for him as possible, but I am sure he has dealt with plenty of angry customers. Those poor service guys take the heat for corporate...
I guess we will have to wait and see. He did say how all pre-orders have been stopped and later ones 'canceled' due to the stock issues so they can sort themselves out.
All I can say though is that this guy clearly must hate his job right now. He sounded miserable on the phone. I did my best to make his experience on the phone with me as easy for him as possible, but I am sure he has dealt with plenty of angry customers. Those poor service guys take the heat for corporate...