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Ozzhead

macrumors member
Original poster
Jul 26, 2008
64
0
The silver slider button that makes the ringer on/off just came off. I can barely turn it off and on still. Going to take it to the apple store soon. Anyone have this problem is so how and how much did it cost to fix?
 
The silver slider button that makes the ringer on/off just came off. I can barely turn it off and on still. Going to take it to the apple store soon. Anyone have this problem is so how and how much did it cost to fix?
This happens. From what I've read from other threads like yours, as long as the phone doesn't look physically abused, they generally just swap you out with a replacement.

Like jmccullough108 said, make an appointment at the Genius Bar before you go. At the store near me, the only people they will see without appointments are people with totally broken iPhones, and even then, they have to wait in standby for a long time, usually.

http://www.apple.com/retail
find the store you're going to on there and look for the reserve > genius bar option
 
You won't have any trouble replacing it, as long as you still have warranty, I've been hearing that it's becoming a more and more common issue.
 
I've been through two 3G's with the same problem.

Took them to Apple store and they replaced with no questions.

That's why I love Apple!
 
Thanks guys, i go tomorrow after noon. Did they give a whole new phone or just the switch? Hope a new phone, that would be awesome. Also how do i know if its under warranty? Bought it around 2-3weeks after launch.
 
Thanks guys, i go tomorrow after noon. Did they give a whole new phone or just the switch? Hope a new phone, that would be awesome. Also how do i know if its under warranty? Bought it around 2-3weeks after launch.
Sorry not a brand "new" iPhone 3G but an Apple refurbished iPhone 3G.:)

Dave
 
Thanks guys I'm tryping this from my nice new iPhone I got with no questions asked
 
Glad you got it replaced!

May I ask how it happened? Did it just fall off or did you notice it getting looser and looser?
 
on my replacement the switch already felt like it has fallen off before and it got sent it to get fixed and now I'm using it. So now I have a 3G with no silent switch, can they just replace the switch instead of the whole phone by a technician in the Apple Store?
 
They could but their service and support model is to evaluate the iPhone and if device is covered by warranty then you get a refurbished iPhone "on the spot".

Note: Prepare for all iPhone 3G refurbs from Apple to be at 2.2.1 with a Baseband of 2.30 so no yellowsn0w for you.

Dave
 
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