Carrier Just made the switch to VZ - Activation fees?

[biosci]

Anyone else switch to the new Unlimited plan on VZ? We brought two lines from ATT and see a rather large activation fee and wanted to know if anyone was able to get this activation fee on VZ waived or covered under their switch promotion...

Mike

 

[Freakonomics101]

If it's all BYOD, the activation fees are really easy to get waived. Just call up CS and they'll most likely waive them, just depends on what rep you get.

 

[willmtaylor]

Often negotiating for an account credit is easier for a CSR to accommodate than asking for a specific fee to be waived.

 

[Brandonjr36]

Anyone else switch to the new Unlimited plan on VZ? We brought two lines from ATT and see a rather large activation fee and wanted to know if anyone was able to get this activation fee on VZ waived or covered under their switch promotion...

Mike

Call and tell them you didn't no anything about the activation fees when you signed up and if you get someone nice they will wave them. They done that for me.

 

[timeconsumer]

If it's all BYOD, the activation fees are really easy to get waived. Just call up CS and they'll most likely waive them, just depends on what rep you get.

An activation fee is for starting a new line of service. Since the OP mentioned they came from AT&T it doesn't matter if it was BYOD or not as the new line had to be "activated" which resulted in the fees. To echo what @willmtaylor said, I would recommend asking for an account credit to cover the cost of the activation fees.

It looks like others are having success getting these fees waived though:

https://www.reddit.com/r/verizon/comments/5uwh21/activation_fee_waivers/
https://www.reddit.com/r/verizon/comments/5w02gh/activation_fees/

 

[Rayy42]

Anyone else switch to the new Unlimited plan on VZ? We brought two lines from ATT and see a rather large activation fee and wanted to know if anyone was able to get this activation fee on VZ waived or covered under their switch promotion...

Mike

You will have two $30 activation fees for the lines that you brought over. Thankfully with each carrier they aren't going to lose new business by pissing someone off over a $60 fee. So you shouldn't have any problems.

Definitely call for the fees though instead of going into the store.