Just sent my REV A off

matthewHUB

macrumors 6502
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Hi guys. Just came back from the Apple store. Finally had some time to take my REV A in due to glitchy video and overheating. Thought they would be able to fix it there and then, and redo the paste or something, bit they sent it off. Is this standard procedure? Any chance I can hope for a new one? Hehe

Thanks, M
 
There's always hope for a new one. If they can't fix it or if the cost to fix it exceeds the cost of giving you a new one - you'll be getting a new one. Though it may be a refurb A.
 
Hey Mat!

What a rev. b you mean or a new rev. a?

I think neither is possible. They ll probably just reapply the thermal paste properly, a common issue here with a lot of users. Do you use the undervolting update for the air that via crippling your cores you can actually get to watch youtube? Or something like coolbook on?
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5G77 Safari/525.20)

Hi guys. Just came back from the Apple store. Finally had some time to take my REV A in due to glitchy video and overheating. Thought they would be able to fix it there and then, and redo the paste or something, bit they sent it off. Is this standard procedure? Any chance I can hope for a new one? Hehe

Thanks, M
They won't give you a new one, but if you have many other problems like you have to send it in for 2 other things, definitely count on getting a new rev b.
 
Mine has gone out and sent back with no repair and with a voided warranty due to "cosmetic damage" I called complained they accepted it back in replaced the logic board the lcd bezel and top case. and guess what... still having overheating/Graphics issues with HD video.
 
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