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Skibsted

macrumors regular
Original poster
Feb 16, 2008
126
0
Copenhagen, Denmark
Hi Guys,
Today I updated iTunes via the software update.
Now whenever I try to launch iTnes I get an error message. I have included the error message if someone can decipher this:


Process: iTunes [1051]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-10110401~6
Code Type: X86 (Native)
Parent Process: launchd [202]

Date/Time: 2010-12-16 13:40:32.702 +0100
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6

Interval Since Last Report: 277896 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 2
Anonymous UUID: 1F482EAA-DAD0-4A4D-9393-5877307C9BD2

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: @loader_path/libgnsdk_musicid.1.8.2.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found

Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465,76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Hub, 0x05ac (Apple Inc.), 0x911c, 0xfd130000
USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1103, 0xfd133000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd131000
USB Device: PSC 1500 series, 0x03f0 (Hewlett Packard), 0x4c11, 0xfd131100
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc51a, 0xfd131300
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd131200
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x921c, 0xfd132000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000


Hopefully yo guys can help.

Thanks in advance

Skibsted
 
It seems that the iTunes package being distributed by Software Update may be missing a library.

Download iTunes from the Apple website instead and install that. It should fix your problem.

[EDIT] The missing library libgnsdk_musicid.1.8.2.dylib is not included in the latest iTunes package, but should already exist on your system in the directory /Applications/iTunes.app/Contents/MacOS.
 
Last edited:
It seems that the iTunes package being distributed by Software Update may be missing a library.

Download iTunes from the Apple website instead and install that. It should fix your problem.

[EDIT] The missing library libgnsdk_musicid.1.8.2.dylib is not included in the latest iTunes package, but should already exist on your system in the directory /Applications/iTunes.app/Contents/MacOS.

Yeah, it seems like the installer was botched. I second your suggestion.

Edit: Apparently this is a known bug: http://www.appleinsider.com/article...e_causing_crashes_instead_of_fixing_them.html
 
Last edited:
Just updated and iTunes now does not want to launch. Is the recommendation to install it from the apple site a solution?
 
same issue as OP. took the advice and downloaded direct from apple itunes download page. all is well. thanks everyone
 
I downloaded directly from Apple the itunes 10.7 and still not working

I was trying to connect and ipod touch to my mac, it told me I needed the newer version of itunes and for that I needed to update to the latest version of OS X. I have the Lion 10.7 now and the itunes 10.7. After installing it tells me the installation was successful, but when I try to open it gives me the error message bellow. Please help!! :(

Process: iTunes [443]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.7 (10.7)
Build Info: iTunes-10702101~1
Code Type: X86-64 (Native)
Parent Process: launchd [126]

Date/Time: 2012-09-22 19:25:36.325 -0700
OS Version: Mac OS X 10.7 (11A390)
Report Version: 8

Interval Since Last Report: 1005613 sec
Crashes Since Last Report: 14
Per-App Crashes Since Last Report: 14
Anonymous UUID: 6FBF95F0-86CD-4016-8E3A-49093EFB65D8

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary

Binary Images:
0x108deb000 - 0x109f8bfff com.apple.iTunes (10.7 - 10.7) <0CC47E12-134F-A9E1-7E4F-3EAC797C3050> /Applications/iTunes.app/Contents/MacOS/iTunes
0x7fff689eb000 - 0x7fff68a201ff dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld

Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.45f0
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 5.100.198.11 )
Bluetooth: Version 2.5.0b13, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40K1B0, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N, 4.1 GB
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: KODAK ESP Office 2150 Series, 0x040a (Eastman Kodak Company), 0x4059, 0x26200000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc525, 0x04300000 / 2
USB Device: Microsoft® 2.4GHz Transceiver v8.0, 0x045e (Microsoft Corporation), 0x0745, 0x06400000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4
 
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