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BugeyeSTI

macrumors 604
Original poster
Aug 19, 2017
7,559
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Arizona/Illinois
I just update my phone and watch to 26.2 from 18.7.2 and previous watch version today. Now I'm missing watch complications on the watch app on the phone. I can add them from the watch but on the phone they show as "off" and have blank spaces where they should be in the watch face gallery. Some say they will repopulate in time and other have had to un-pair the watch from the phone then re-pair and set up as new without using a backup. Anybody know if I'm on the right track to correct this issue?
 
I had the same issue issue awhile back as part of the 26 wave of software. Can’t remember exactly what I did to get them back, I think I waited, but I most certainly did not need to re-pair my watch. I might have restarted both devices a couple of times as well.
 
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I just update my phone and watch to 26.2 from 18.7.2 and previous watch version today. Now I'm missing watch complications on the watch app on the phone. I can add them from the watch but on the phone they show as "off" and have blank spaces where they should be in the watch face gallery. Some say they will repopulate in time and other have had to un-pair the watch from the phone then re-pair and set up as new without using a backup. Anybody know if I'm on the right track to correct this issue?
I have noticed some delay to see all watch faces again, I think it continues updating in the background so give it some time, like a half or full day
 
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i unpaired and repaired my apple watch after updating to 26.2 for another issue and now i am missing some complications like todays date for example.

i will give it some time and hopefully they come back. just putting this out there that unpairing and repairing might not do the trick since i lost mine after doing that.
 
i unpaired and repaired my apple watch after updating to 26.2 for another issue and now i am missing some complications like todays date for example.

i will give it some time and hopefully they come back. just putting this out there that unpairing and repairing might not do the trick since i lost mine after doing that.
I should have added in my post that some complications were not available but a few minutes later they were, again, I think it is due to the upgrade continuing in the background. And, as we know, that update might occur over bluetooth ...
 
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interesting, I usually update my watch faces on the watch app on the phone due to size/readability
I'm able to add the missing complications only by editing them on the watch also. They are missing on the phone app only. If I try to use the phone app, it removes the complications that I've added from the watch. It was an unexpected element that I wasn't expecting and hopefully everything will repopulate in time. Maybe it's a syncing issue?
 
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I'm able to add the missing complications only by editing them on the watch also. They are missing on the phone app only. If I try to use the phone app, it removes the complications that I've added from the watch. It was an unexpected element that I wasn't expecting and hopefully everything will repopulate in time. Maybe it's a syncing issue?
I can't remember exact details as it's just been quite a while for me, but I do know for sure that I did not edit my watch face on the watch, only on the watch app on the iPhone, and there it was a matter of an hour or so for the complications to show up. I assumed that "not on phone" means "not on watch" but I guess I was wrong
 
I'm able to add the missing complications only by editing them on the watch also. They are missing on the phone app only. If I try to use the phone app, it removes the complications that I've added from the watch. It was an unexpected element that I wasn't expecting and hopefully everything will repopulate in time. Maybe it's a syncing issue?
I had a similar issue with WatchOS18, I think.

Check your privacy and security -> Location Services and make sure Apple Watch Faces is set to "While Using the App". If it is, uncheck it and recheck it.

Hopefully that was the issue and helps.
 
Well after waiting about 6hours I figured the complications wouldn't repopulate to the Watch App so I un-paired and re-paired my Ultra 2 and it fixed all the issues. Now if it happens again when I update my S6 I know how to fix it.
 
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Well after waiting about 6hours I figured the complications wouldn't repopulate to the Watch App so I un-paired and re-paired my Ultra 2 and it fixed all the issues. Now if it happens again when I update my S6 I know how to fix it.
Wow, you had to do that, sorry to hear.
I had to go thru the un-/re-pair 3 times with my U2 in the past 3 months and that process is a pita as you have to add your cards to the wallet again, and the last 2 times also my mobile DL... (1st time was when I got my 17PM that didn't transfer the watch and the 2nd and 3rd time was for a replacement under AC+)
 
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Wow, you had to do that, sorry to hear.
I had to go thru the un-/re-pair 3 times with my U2 in the past 3 months and that process is a pita as you have to add your cards to the wallet again, and the last 2 times also my mobile DL... (1st time was when I got my 17PM that didn't transfer the watch and the 2nd and 3rd time was for a replacement under AC+)
I was actually lucky because all the information I read online said you had to set the watch up as new without using a backup. I used my backup instead and fortunately it worked.
 
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