Hey guys. I'm pretty exhausted at this point. We were getting kernal crashes and freeze ups on our powermac g5. Brought it into apple. They replaced the logic board, cpu's, and power supply. The issues still remained. We replaced the internal HD and reinstalled tiger fresh off the install DVD. While doing software updates we got crashes again. Zapped Pram,Did a disk repair. Problems still remain. Zapped P-Ram again. Still having problems on startup, and freezing once it actually does. Any idea what is left to replace that could be causing these issues?
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Kernal crashes and freeze ups. What's wrong?
- Thread starter thriftinkid
- Start date
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Has the memory been checked/replaced/upgraded?
I agree... take it back to Apple for them to figure it out
Woof, Woof - Dawg
I agree... take it back to Apple for them to figure it out
Woof, Woof - Dawg
If I assume that they replaced the RAM when they "replaced the logic board, cpu's, and power supply" then all possible components have been changed out - including the software component.
That leaves environmental. Super spiky current at the mains? Operating next to any microwave equipment? Working too near a singularity in outer-space?
That leaves environmental. Super spiky current at the mains? Operating next to any microwave equipment? Working too near a singularity in outer-space?
If I assume that they replaced the RAM when they "replaced the logic board, cpu's, and power supply" then all possible components have been changed out - including the software component.
That leaves environmental. Super spiky current at the mains? Operating next to any microwave equipment? Working too near a singularity in outer-space?
I don't know how familiar you guys are with avid. It's similar to final cut pro. But this system is install in a wrack with multiple hardware components. It has the avid adrenaline box, which is exterior hardware for the editing system, 6 external hard rives all raided together for the media, and 2 decks. One beta deck, and one IMX. However, We have to other systems with the same setup that have been having no problems, and we have run like this for years. We thought it might be one of these components before. We had been disconnecting things one at a time hoping to locate the problem. But at this point, none of that external hardware is connected to the mac when we are getting these crashes.
As said before, is the machine on a line-conditioning UPS.
Since some machines can be really sensitive to line noise.
That specific spot can be getting feedback/noise on the line.
Sometimes the fluorescent lights are on the same circuit as the wall sockets.
Simply moving the machine to another breaker/circuit might be worth a shot.
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Also something as simple as a fan/motor on the line or in the machine might be sparking and throwing off a buttload of noise.
Since some machines can be really sensitive to line noise.
That specific spot can be getting feedback/noise on the line.
Sometimes the fluorescent lights are on the same circuit as the wall sockets.
Simply moving the machine to another breaker/circuit might be worth a shot.
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Also something as simple as a fan/motor on the line or in the machine might be sparking and throwing off a buttload of noise.
Well, it sounds like you're doing all the right and logical things to pinpoint the trouble. Try taking the machine to another building - maybe someone's home for a day. I guess you tested it before the Avid installation and also after right? If not create another boot partition and install OS X on it and test from there - Just plain vanilla OS X with nothing else installed.
Next up would be debugging tools, monitors, and etc. Get on some programming sites and ask about tools. The XCode tools from Apple are free and I think might be helpful for isolating system troubles and crashes.
When it crashes now do you get report/cancel/ignore requester? If so which apps are crashing?
Next up would be debugging tools, monitors, and etc. Get on some programming sites and ask about tools. The XCode tools from Apple are free and I think might be helpful for isolating system troubles and crashes.
When it crashes now do you get report/cancel/ignore requester? If so which apps are crashing?
Thanks for all your help guys. you have been more help then apple at this point. They basically said we don't know. I posted the system logs below. These are the logs since we did the fresh install yesterday. At this point avid isn't even installed. We were just downloading update for 10.4 when the trouble arose again. I hope you guys can make more sense of it then me. If you guys still got nothin, I will try moving the machine to a different location and testing it out further. I have been grabbed ram from other machines this morning and trying them out to see if it could be bad ram. I have been installing them in pairs just in case you guys were wondering. You guys are great.
Code:
Jun 24 12:24:50 localhost kernel[0]: standard timeslicing quantum is 10000 us
Jun 24 12:24:50 localhost kernel[0]: vm_page_bootstrap: 1019008 free pages
Jun 24 12:24:48 localhost mDNSResponder-107 (Mar 20 2005 20: 31:47)[76]: starting
Jun 24 12:24:50 localhost kernel[0]: mig_table_max_displ = 70
Jun 24 12:24:50 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Jun 24 12:24:50 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Jun 24 12:24:50 localhost kernel[0]: using 8192 buffer headers and 4096 cluster IO buffer headers
Jun 24 12:24:49 localhost DirectoryService[74]: Launched version 1.8 (v346)
Jun 24 12:24:50 localhost kernel[0]: DART enabled
Jun 24 12:24:50 localhost kernel[0]: MacRISC4CPU: publishing BootCPU
Jun 24 12:24:50 localhost kernel[0]: FireWire (OHCI) Apple ID 42 built-in now active, GUID 000d93ff fe4dfa4a; max speed s800.
Jun 24 12:24:50 localhost kernel[0]: Extension "com.apple.driver.PioneerSuperDrive" has no kernel dependency.
Jun 24 12:24:49 localhost lookupd[81]: lookupd (version 365) starting - Wed Jun 24 12:24:49 2009
Jun 24 12:24:50 localhost kernel[0]: Security auditing service present
Jun 24 12:24:50 localhost kernel[0]: BSM auditing present
Jun 24 12:24:50 localhost kernel[0]: disabled
Jun 24 12:24:50 localhost kernel[0]: rooting via boot-uuid from /chosen: 17B79490-56CB-33B1-AF7E-196D01325828
Jun 24 12:24:50 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Jun 24 12:24:50 localhost kernel[0]: Got boot device = IOService:/MacRISC4PE/ht@0,f2000000/AppleMacRiscHT/pci@7/IOPCI2PCIBridge/k2-sata-root@C/AppleK2SATARoot/k2-sata@0/AppleK2SATA/ATADeviceNub@0/IOATABlockStorageDriver/IOATABlockStorageDevice/IOBlockStorageDriver/ST3750640AS Media/IOApplePartitionScheme/Apple_HFS_Untitled_1@3
Jun 24 12:24:50 localhost kernel[0]: BSD root: disk0s3, major 14, minor 2
Jun 24 12:24:50 localhost kernel[0]: HFS: created HFBT on Untitled
Jun 24 12:24:50 localhost kernel[0]: Jettisoning kernel linker.
Jun 24 12:24:50 localhost kernel[0]: Resetting IOCatalogue.
Jun 24 12:24:50 localhost kernel[0]: Matching service count = 0
Jun 24 12:24:50 localhost kernel[0]: Matching service count = 1
Jun 24 12:24:50 localhost kernel[0]: Matching service count = 1
Jun 24 12:24:50 localhost kernel[0]: Matching service count = 1
Jun 24 12:24:50 localhost kernel[0]: Matching service count = 1
Jun 24 12:24:50 localhost kernel[0]: IOPlatformControl::registerDriver Control Driver AppleSlewClock did not supply target-value, using default
Jun 24 12:24:50 localhost diskarbitrationd[69]: disk0s3 hfs 17B79490-56CB-33B1-AF7E-196D01325828 Untitled /
Jun 24 12:24:51 localhost kernel[0]: UniNEnet: Ethernet address 00:0d:93:4d:fa:4a
Jun 24 12:24:51 localhost lookupd[95]: lookupd (version 365) starting - Wed Jun 24 12:24:51 2009
Jun 24 12:24:53 localhost kernel[0]: ATY,Whelk_A: vram [a0000000:08000000]
Jun 24 12:24:54 localhost kernel[0]: ATY,Whelk_B: vram [a0000000:08000000]
Jun 24 12:24:55 localhost kernel[0]: UniNEnet::monitorLinkStatus - Link is up at 100 Mbps - Full Duplex
Jun 24 12:24:55 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-000D934DFA4A” instead
Jun 24 12:24:55 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-000D934DFA4A.local” instead
Jun 24 12:24:56 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Jun 24 12:24:58 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-000D934DFA4A” instead
Jun 24 12:24:58 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-000D934DFA4A.local” instead
Jun 24 12:24:58 localhost mDNSResponder: Adding browse domain local.
Jun 24 12:24:59 localhost lookupd[111]: lookupd (version 365) starting - Wed Jun 24 12:24:59 2009
Jun 24 12:24:59 localhost configd[67]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-network
Jun 24 12:24:59 localhost configd[67]: posting notification com.apple.system.config.network_change
Jun 24 12:24:59 localhost lookupd[113]: lookupd (version 365) starting - Wed Jun 24 12:24:59 2009
Jun 24 12:25:01 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-000D934DFA4A” instead
Jun 24 12:25:01 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-000D934DFA4A.local” instead
Jun 24 12:25:01 localhost configd[67]: target=enable-network: disabled
Jun 24 12:25:05 localhost kernel[0]: in_delmulti - ignorning invalid inm (0x656e00c0)
Jun 24 12:25:05 localhost configd[67]: posting notification com.apple.system.config.network_change
Jun 24 12:25:05 localhost lookupd[156]: lookupd (version 365) starting - Wed Jun 24 12:25:05 2009
Jun 24 12:25:07 localhost KernelEventAgent[75]: tid 00000000 received unknown event (256)
Jun 24 12:25:07 localhost mDNSResponder: Couldn't read user-specified Computer Name; using default “Macintosh-000D934DFA4A” instead
Jun 24 12:25:07 localhost mDNSResponder: Couldn't read user-specified local hostname; using default “Macintosh-000D934DFA4A.local” instead
Jun 24 12:25:11 localhost /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant: _MDSuspendIndexing() 1
Jun 24 12:25:13 localhost /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant: starting movie now
Jun 24 12:25:40 localhost /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant: movie done now (hide)
Jun 24 12:26:27 localhost ntpdate[258]: no servers can be used, exiting
Jun 24 12:28:30 fred-prigges-power-mac-g5 configd[67]: setting hostname to "fred-prigges-power-mac-g5.local"
Jun 24 12:28:56 fred-prigges-power-mac-g5 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Jun 24 12:28:57 fred-prigges-power-mac-g5 loginwindow[343]: Login Window Started Security Agent
Jun 24 14:51:54 fred-prigges-power-mac-g5 shutdown: reboot by CS2:
Jun 24 14:51:55 fred-prigges-power-mac-g5 SystemStarter[720]: authentication service (728) did not complete successfully
Jun 24 14:51:56 fred-prigges-power-mac-g5 SystemStarter[720]: The following StartupItems failed to properly start:
Jun 24 14:51:56 fred-prigges-power-mac-g5 SystemStarter[720]: /System/Library/StartupItems/AuthServer
Jun 24 14:51:56 fred-prigges-power-mac-g5 SystemStarter[720]: - execution of Startup script failed
Jun 24 14:57:16 localhost kernel[0]: standard timeslicing quantum is 10000 us
Jun 24 14:57:14 localhost memberd[75]: memberd starting up
Jun 24 14:57:17 localhost kernel[0]: vm_page_bootstrap: 1021642 free pages
Jun 24 14:57:14 localhost mDNSResponder-108.6 (Jul 19 2007 11: 33:32)[68]: starting
Jun 24 14:57:17 localhost kernel[0]: mig_table_max_displ = 70
Jun 24 14:57:16 localhost lookupd[79]: lookupd (version 369.5) starting - Wed Jun 24 14:57:16 2009
Jun 24 14:57:17 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Jun 24 14:57:17 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Jun 24 14:57:17 localhost kernel[0]: using 8192 buffer headers and 4096 cluster IO buffer headers
Jun 24 14:57:17 localhost kernel[0]: DART enabled
Jun 24 14:57:17 localhost kernel[0]: FireWire (OHCI) Apple ID 42 built-in now active, GUID 000d93ff fe4dfa4a; max speed s800.
Jun 24 14:57:17 localhost kernel[0]: Security auditing service present
Jun 24 14:57:17 localhost kernel[0]: BSM auditing present
Jun 24 14:57:17 localhost kernel[0]: disabled
Jun 24 14:57:17 localhost kernel[0]: rooting via boot-uuid from /chosen: 17B79490-56CB-33B1-AF7E-196D01325828
Jun 24 14:57:17 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Jun 24 14:57:17 localhost kernel[0]: Got boot device = IOService:/MacRISC4PE/ht@0,f2000000/AppleMacRiscHT/pci@7/IOPCI2PCIBridge/k2-sata-root@C/AppleK2SATARoot/k2-sata@0/AppleK2SATA/ATADeviceNub@0/IOATABlockStorageDriver/IOATABlockStorageDevice/IOBlockStorageDriver/ST3750640AS Media/IOApplePartitionScheme/Apple_HFS_Untitled_1@3
Jun 24 14:57:17 localhost kernel[0]: BSD root: disk0s3, major 14, minor 2
Jun 24 14:57:17 localhost kernel[0]: Jettisoning kernel linker.
Jun 24 14:57:17 localhost kernel[0]: Resetting IOCatalogue.
Jun 24 14:57:17 localhost kernel[0]: Matching service count = 0
Jun 24 14:57:17 localhost kernel[0]: Matching service count = 6
Jun 24 14:57:17 localhost kernel[0]: Matching service count = 6
Jun 24 14:57:17 localhost kernel[0]: Matching service count = 6
Jun 24 14:57:17 localhost kernel[0]: Matching service count = 6
Jun 24 14:57:17 localhost kernel[0]: Matching service count = 6
Jun 24 14:57:17 localhost kernel[0]: IOPlatformControl::registerDriver Control Driver AppleSlewClock did not supply target-value, using default
Jun 24 14:57:18 localhost diskarbitrationd[74]: disk0s3 hfs 17B79490-56CB-33B1-AF7E-196D01325828 Untitled /
Jun 24 14:57:18 localhost DirectoryService[85]: Launched version 2.1 (v353.6)
Jun 24 14:57:19 localhost kernel[0]: UniNEnet: Ethernet address 00:0d:93:4d:fa:4a
Jun 24 14:57:19 localhost launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[79]: exited abnormally: Hangup
Jun 24 14:57:22 localhost kernel[0]: ATY,Whelk_A: vram [a0000000:08000000]
Jun 24 14:57:22 localhost kernel[0]: ATY,Whelk_B: vram [a0000000:08000000]
Jun 24 14:57:22 fred-prigges-power-mac-g5 kernel[0]: UniNEnet::monitorLinkStatus - Link is up at 100 Mbps - Full Duplex
Jun 24 14:57:22 fred-prigges-power-mac-g5 configd[72]: setting hostname to "fred-prigges-power-mac-g5.local"
Jun 24 14:57:22 fred-prigges-power-mac-g5 lookupd[98]: lookupd (version 369.5) starting - Wed Jun 24 14:57:22 2009
Jun 24 14:57:24 fred-prigges-power-mac-g5 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Jun 24 14:57:26 fred-prigges-power-mac-g5 mDNSResponder: Adding browse domain local.
Jun 24 14:57:27 fred-prigges-power-mac-g5 configd[72]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-network
Jun 24 14:57:27 fred-prigges-power-mac-g5 configd[72]: posting notification com.apple.system.config.network_change
Jun 24 14:57:27 fred-prigges-power-mac-g5 lookupd[102]: lookupd (version 369.5) starting - Wed Jun 24 14:57:27 2009
Jun 24 14:57:27 fred-prigges-power-mac-g5 ntpdate[114]: getnetnum: "time.apple.com" invalid host number, line ignored
Jun 24 14:57:27 fred-prigges-power-mac-g5 ntpdate[114]: no servers can be used, exiting
Jun 24 14:57:28 fred-prigges-power-mac-g5 automount[144]: deferring user logout notification while init is in progress...
Jun 24 14:57:28 fred-prigges-power-mac-g5 automount[144]: reposting deferred logout notification.
Jun 24 14:57:29 fred-prigges-power-mac-g5 loginwindow[100]: Login Window Started Security Agent
Jun 24 14:57:29 fred-prigges-power-mac-g5 configd[72]: target=enable-network: disabled
Jun 24 14:57:29 fred-prigges-power-mac-g5 ntpd_initres[122]: couldn't resolve `time.apple.com', giving up on it
Jun 24 14:57:32 fred-prigges-power-mac-g5 /System/Library/CoreServices/UserAccountUpdater: unable to open directory /Users/CS2/Library/Widgets/
Jun 24 14:57:33 fred-prigges-power-mac-g5 kernel[0]: in_delmulti - ignorning invalid inm (0x656e0010)
Jun 24 14:57:33 fred-prigges-power-mac-g5 configd[72]: posting notification com.apple.system.config.network_change
Jun 24 14:57:33 fred-prigges-power-mac-g5 lookupd[169]: lookupd (version 369.5) starting - Wed Jun 24 14:57:33 2009
Jun 24 15:04:25 fred-prigges-power-mac-g5 kernel[0]: Creating HFS+ Attribute B-tree File (489 nodes) on Untitled
Jun 24 15:08:43 fred-prigges-power-mac-g5 sudo: root : TTY=unknown ; PWD=/ ; USER=CS2 ; COMMAND=/private/var/tmp/folders.501/Cleanup At Startup/com.apple.SoftwareUpdate.FpChfd/QuickTime762_Tiger.pkg/Contents/Resources/ConfigureMimeTypes -rescan -verboseI haven't been getting any error reports from any specific apps. At this point I'm just continually starting up the system letting it run its startup sequence, and then shutting it down again. I haven't been able to get it to startup more the 5 times in a row before I get a freeze. When it doesn't freeze, it normally gets to the apple screen and then my fans kick into high gear, and I have to shutdown. From time to time it will get a little further and load the desktop, but then my mouse freezes, and game over. I ran a line to another room on a different circuit. My problems still remain.
They were talking about replacing the power supply next, but didn't. Do you think this may be part of the cause?
Ha Ha. They actually offered to replace it. The problem is they would only give me an intel, and we have more the 10k in software that's only good for Power PC.
Yes I do. But you said they replaced the PSU. "They replaced the logic board, cpu's, and power supply." Hmmm...
They were talking about doing it, but didn't ACTUALLY replace it. Why would this be the cause?