So I was very excited to purchase the newly released MacBook Pro yesterday even before my Apple Store had them on display.
Unfortunately, my excitement turned grim as the evening wore on.
After about 3 hours of normal usage, the keyboard backlighting just stopped working. I have searched the apple forums and nothing they have helps. The function keys to adjust it still show visual feedback on the screen when pressed (such that the illumination is increasing or decreasing) but nothing happens to the keys... Any suggestions?
Also, I installed the driver for my MIDI interface (that works perfectly with my 24-inch iMac) and it seems to be recognized. The lights on the interface work that it is registering notes in. It shows up as a device in the Audio/Midi setup app, and also in my music apps. But when I try to use it, nothing happens. Any suggestions on this problem?
Best part of it all... I live in New York City with 3 apple stores easily accessible, and there are absolutely NO OPEN GENIUS BAR appointments until Saturday. I'm going to give them the benefit of the doubt and hope they are training their people to handle my new hardware, but really, 3 days?
Please help.... Thanks!
Unfortunately, my excitement turned grim as the evening wore on.
After about 3 hours of normal usage, the keyboard backlighting just stopped working. I have searched the apple forums and nothing they have helps. The function keys to adjust it still show visual feedback on the screen when pressed (such that the illumination is increasing or decreasing) but nothing happens to the keys... Any suggestions?
Also, I installed the driver for my MIDI interface (that works perfectly with my 24-inch iMac) and it seems to be recognized. The lights on the interface work that it is registering notes in. It shows up as a device in the Audio/Midi setup app, and also in my music apps. But when I try to use it, nothing happens. Any suggestions on this problem?
Best part of it all... I live in New York City with 3 apple stores easily accessible, and there are absolutely NO OPEN GENIUS BAR appointments until Saturday. I'm going to give them the benefit of the doubt and hope they are training their people to handle my new hardware, but really, 3 days?
Please help.... Thanks!