Keyboard issue on MBP late 2017 A1706

[MRISX]

Suddenly, from one night to the morning the whole keyboard stopped working on a MBP, all the other things worked as usual. Already tried safe startup (pressing shift on an external keyboard) and resetting SMC (which I am not sure If I am doing it, since the keyboard is not working and not sure if the external one can do that).

I have been using with the external keyboard for a week, I had a random restart: CATERR detected! No MCA data found warning, which is scary since I believe it can indicate logic board failure, but I was actually connecting and disconnecting hardware (an old external camera) so there is a chance was related to that.

What else do you think I should do? I am going to update the whole OS (Still running Mojave). And I read that maybe I should open it, disconnect the battery for a while and then connect it again to effectively reset SMC.

What do you think? Any advice?
If nothing of that works, I believe apple is the next choice... but from past experiences they will try to charge me more than half of a new one...have around 3 years btw.

Thanks!

 

[profcutter]

2017s are covered under the keyboard replacement program. It's for individual keys, but maybe if you're kind enough, they'll just replace the whole top case under the program. If it's really the logic board, that's a whole other ball of wax.

 

[MRISX]

2017s are covered under the keyboard replacement program. It's for individual keys, but maybe if you're kind enough, they'll just replace the whole top case under the program. If it's really the logic board, that's a whole other ball of wax.

Hello, I did tried to reset SMC, NVRAM, safemode, reinstall OS...but nothing helped to avoid the visit with the apple tech. At the end they are doing exactly this since mine did had some individual keys malfunctioning already (you can feel them sticky). Hopefully with the whole swap it will come alive as a whole. If not I think the other thing left would be the logic board, which at that point might mean I am basically screwd right? I saw pictures with everything soldered so loked very expensive...

Prior starting the repair they did run their diagnostics and concluded that is was the keyboard and this would fix it, but that is what he told me...maybe he just follow his gut and skipped the actual diagnostic part.. Who knows.

I will update, thanks!