What do you mean by shortcuts? Nothing gets saved on the SIM card.
I forgot to add - Is there any chance the shortcuts are stored on the old SIM card?
They are not stored on the SIM card. They are stored in the phone.
Have you checked and are the shortcuts showing up in your shortcut list under keyboard? If not did you do a "selective" restore and left out the shortcuts?
I did my regular full backup and full restore from my 5S to my 6 and EVERYTHING came over to my 6, right down to the icon order on the home page.
Sorry I could not help more, I love shortcuts.
I can confirm this also...
I did a restore from an iTunes backup and it did not restore the keyboard shortcuts.
Generally speaking, your keyboard shortcuts should come back from an iTunes backup restore
Not sure why it's not
I personally restore my keyboard shortcuts via settings -> iCloud -> Documents & Data -> on
Documents and data no longer appears under iCloud in settings
Well this is just keyboard shortcuts, how many could you have that would make restoring faster than just writing them down again. GL
I can confirm this also...
I did a restore from an iTunes backup and it did not restore the keyboard shortcuts.
What are the options under iCloud now?