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Keys not working on keyboard!
- Thread starter Sam*
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How did this happen? Does it look like something is caught under these keys? Did you spill something on the keyboard? 
How did this happen? Does it look like something is caught under these keys? Did you spill something on the keyboard?
no i didnt do anything i got the mac yesterday and they just stopped working
but i left it overnight and now they keys seem to all be working fine?
not sure what the problem could of been
although i am now still getting it every little often those particuar keys may stop working but after a few taps they start to work again?
its still annoying, seems just that line that dont work, have no idea what it could be
You got it yesterday? If it's a new Mac, take it back. Even if the problem is only intermittent, you don't want something like this happening when it's new.
Why don't you think they are functioning? That must make you very unhappy .
Phone Applecare at 1-800-275-2273 (USA) Make sure they know it is a DOA.
Oops you are in the UK.
Then phone them on 0870 876 0753
Phone Applecare at 1-800-275-2273 (USA) Make sure they know it is a DOA.
Oops you are in the UK.
Then phone them on 0870 876 0753
Good thing the AppleCare number doesn't have any sixes in it, or your post would have been considerably less helpful than it is. (Especially before the edit. Nicely done, by the way.)
Edit: Ah yes, now the InvisiText™ is crucial.
My MBP keyboard stops working in firefox once and awhile so since i have virtual desktop i just switch to one of the other desktops open up iTunes and types in there which makes it come back on... kinda weird.
Its funny how I my MBP C2D so much, but i have all these quirks happening to it like this... Things jus keep stop working or act funny but then is all better again after a restart or something... Downside is my DVD player doesn't work for somereason... won't read it or anything. Doesn't recognize it so I get to take it to Apple and see if they can work it...
Oh also I ordered Applecare, but they never sent it? What's up with that?
Its funny how I my MBP C2D so much, but i have all these quirks happening to it like this... Things jus keep stop working or act funny but then is all better again after a restart or something... Downside is my DVD player doesn't work for somereason... won't read it or anything. Doesn't recognize it so I get to take it to Apple and see if they can work it...
Oh also I ordered Applecare, but they never sent it? What's up with that?
I have the exact same problem with my new MBP and firefox... I wonder if it is a software or hardware problem...
Very true! I'm contemplating whether it is worth returning it, though
Are you still having that problem? I have not had it in awhile, though i suppose thats probably because i'm using the wireless keyboard... I found that it works back in firefox if you open iTunes and type something in there first and then go back to firefox
Yeah, I'm still having this problem... and it seems to be happening a lot more often than it did before. My MBP has a couple other things wrong with it (warped case + trackpad that just doesn't click right,) so I'm going to return it. I'm just not happy with it right now,
Yeah, I'm still having this problem... and it seems to be happening a lot more often than it did before. My MBP has a couple other things wrong with it (warped case + trackpad that just doesn't click right,) so I'm going to return it. I'm just not happy with it right now,
From what I've heard if you are using firefox, firefox is the problem with the keyboard not working... It has some glitch to it... my keyboard only stops working in firefox
Righto, that definitely makes sense. I am pretty attached to the tabbed browsing, now, though. I will definitely be using firefox again once I receive my new MBP. Besides that glitch, it is a killer browser.
java pages
I believe the problem with firefox is most clearly seen when running a page with java...if you switch out of firefox (minimize) and back to it, you can generally use the keyboard, but it's really annoying. Apparently this was a problem that ff had in it's older versions, one that disappeared and is now back again. Hopefully the next update will fix this.
I believe the problem with firefox is most clearly seen when running a page with java...if you switch out of firefox (minimize) and back to it, you can generally use the keyboard, but it's really annoying. Apparently this was a problem that ff had in it's older versions, one that disappeared and is now back again. Hopefully the next update will fix this.
The problem isn't just a firefox one, in some cases it is a hardware issue (probably a loose connection from the (usb) keyboard to the motherboard).
My MacBook Pro (April 2006, serial number beginning W8614) has a similar problem except that it's the F3, 3, E and D keys not responding (also in a line).
(They don't respond on boot (C and D), nor at the login prompt so it can't simply be to do with installed software or user accounts)
The problem has been intermittent and sometimes a restart cures it. But recently they didn't work after a restart. An external keyboard works fine. The hardware diagnotic tool on the OS CD didn't detect a problem (fortunately the external keyboard allowed me to hold down the D key to start the tool!).
Just finished a service call to Apple. They eventually agreed that the keyboard needs to be replaced (or I suspect in practice they'll find out that the connector is loose). Means it'll have to be away for "about 10 days" as the service centre can only order the part after they receive it
Having just finished the call the MacBook must have sensed its trip to hospital because the keys have just started working again (initially sluggishly) after a few days of not working and repeated restarts! But I'm sure they'll stop responding again so, until the repair, where the MacBook goes so does the external keyboard.
(Update: Not fixed yet but found out that a sharp tap or two with a finger on the casing ridge under the space bar below the C key can get the keys working again, at least until the laptop is moved. I think that must be a pretty good indication that a loose connection is fault)