Just wanted to say I've had my 2nd good experience with Apple customer service. The first being when they replaced my iPhone 4s because I was dissatisfied with the screen (too washed out), with no questions asked. The second (today) when I took my mid-2010 iMac in to the Genius Bar because it was developing the infamous "smudges/dirty fingerprint" problem in one area of the display. The Genius fired it up, saw what I saw, and said it was a bad LCD panel, and it's being replaced under Apple Care. I understand that's what Apple Care is for, but I wanted to note that Apple Customer Service has treated me very well on the only two occasions I've had to consult them, and I appreciate it very much.
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