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LaCie 8TB Desktop USB C Hard Drive Issues

MPClarke

MPClarke

macrumors newbie
Original poster
Dec 12, 2016
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Does anyone have a 8TB Porsche LaCie Desktop Hard Drive? I'm having issues with mine charging my new 13" MacBook Pro. It is supposed to connect and provide power thru the USB C cable. If I plug it in without a charger connected to the computer, it shows a black battery with a lightning bolt, but will not charge...in fact it seems like it drains my computer. However, if I plug in my laptop charger in one of the other ports and then unplug it, the hard drive connector is charging my computer. Just wondering if anyone else is having this issue....have contact LaCie, who is going to try and reproduce error and Apple, who just says it's a hardware problem and they can't help.
 
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MPClarke said:
Does anyone have a 8TB Porsche LaCie Desktop Hard Drive? I'm having issues with mine charging my new 13" MacBook Pro. It is supposed to connect and provide power thru the USB C cable. If I plug it in without a charger connected to the computer, it shows a black battery with a lightning bolt, but will not charge...in fact it seems like it drains my computer. However, if I plug in my laptop charger in one of the other ports and then unplug it, the hard drive connector is charging my computer. Just wondering if anyone else is having this issue....have contact LaCie, who is going to try and reproduce error and Apple, who just says it's a hardware problem and they can't help.
Click to expand...

Per Lacie's website: Delivers up to 30W of power to charge compatible laptops such as the Apple® MacBook®.

It's designed to charge the MacBook, not the Pros that need 60W of power.

If you plug in the brick that came with your MBP in another port, then that's what's providing the power, not the desktop drive (the Pros will pull from which over port provides the most power).
 
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The charger is unplugged, and the drive starts charging the computer. My computer was at 67% battery, I plugged in the charger and unplugged it, and then the drive charged my computer to 100%. So, it is delivering power, it just has to be "tricked" into charging....not sure if it is an apple problem or a drive problem.
 
Mac OS 10.12.2 beta seems to fix this issue. was experiencing the same with my 5tb Lacie drive and after updating to the beta it now charges and behaves as expected. give it a shot (or wait for the beta to drop).
 
Wouldn't be surprised if it's yet another bug with the 2016s. These have got to be the most poorly tested releases of any Apple product in the two decades I've used them.
 
Thanks ehaugk....I'll wait and see.
[doublepost=1481620588][/doublepost]It would be nice if Apple would admit they might have issues, instead they just kept telling me it was the drive and there was nothing they could do about it. I pointed out that they sold the 5TB drive on their website and they advertise it as being able to power your computer, and they just stated that it's not an Apple product and there is nothing they can do. LaCie on the other hand spent about 25 minutes on the phone with me, opened up a case after elevating it twice, and seemed like they were going to try and test it and get back to me.
 
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Looks like the new update solved the issue. Good think I waited and didn't send a perfectly good hard drive back to the retailer. Thanks for the "help" Apple.
 
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Been seeing this issue since 2016 -- now running 10.12.5 on a recent MBP and still seeing this issue. Any other ideas?
 
I am having this problem with the 6 TB Porsche Design drive.
It will charge when "asleep" but not when awake.
 
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