Lacie Desktop Manager not seeing drives

[raftr]

I have a Lacie Minimus USB 3.0 drive and have been trying to set up Lacie Desktop Manager to work with it for a long time with no success.

First, a MB Air 2011 with Lion, then Mountain Lion - in neither OS the LDM ever saw the drive. I thought it could have been because the Air only had USB 2.0 on it, but I just upgraded the Air to the 2012 USB 3.0 version and LDM still doesn't see the drive.

Does anyone successfully use Lacie Desktop Manager with those drives?

 

[LaCieTech]

I have a Lacie Minimus USB 3.0 drive and have been trying to set up Lacie Desktop Manager to work with it for a long time with no success.

First, a MB Air 2011 with Lion, then Mountain Lion - in neither OS the LDM ever saw the drive. I thought it could have been because the Air only had USB 2.0 on it, but I just upgraded the Air to the 2012 USB 3.0 version and LDM still doesn't see the drive.

Does anyone successfully use Lacie Desktop Manager with those drives?

Hi,

Were you ever able to resolve this? If not, please call us at 503-844-4500 (USA) or send us an online ticket at www.lacie.com/mystuff so we can help you find a resolution.

LDM is not required to use any drives, its a convenience tool. If the encryption is what you're after, you can always install and use an encryption software that does not rely on LDM.

~mn, LaCie

 

[raftr]

Hi,

Were you ever able to resolve this? If not, please call us at 503-844-4500 (USA) or send us an online ticket at www.lacie.com/mystuff so we can help you find a resolution.

LDM is not required to use any drives, its a convenience tool. If the encryption is what you're after, you can always install and use an encryption software that does not rely on LDM.

~mn, LaCie

Thank you, I have since found through Lacie support service my drive wasn't supported by LDM. I was hoping it could put the drive in sleep mode, it would make sense if it stopped spinning if only when the computer sleeps.