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dylancaspar

macrumors newbie
Original poster
Nov 21, 2014
7
0
Hi,

I know that is a really vague title, but basically for a few days I've been plagued by spinning wheel of death when trying to accomplish any task.

For instance: from a fresh restart, with no programs open, I'm seeing the wheel spin for about 4 minutes when trying to open a folder.

If I open the activity monitor CPU shows about 95% idle.
Memory shows:
Physical Memory - 4,00 GB
Memory Used - 3,68 GB
Virtual Memory - 4,00 GB
Swap Used - 0 bytes

kernal_task is the top task, using 506,9 MB

Basically I'm at a loss as to what is causing this. I'm wondering if anyone has any tips on how to start troubleshooting this, or if I should just try a fresh OS install?

Any help is much appreciated,
Cheers.
 
Then it's probably a software issue

Try doing a repair permissions on your HDD.

Then it'll be about unistalling apps from the newest downloaded back until it shows a better performance then you'll know which App it is.

Of course you could do a clean install of OSX after a backup and then load stuff back on until the problem occurs, same result and a lovely clean install as well.
 
Thanks for the ideas!

Repair permissions didn't seem to help.
Deleted a few of the most recently installed apps with no major change too..

As far as I remember nothing was installed directly before the problem occurred.
I seem to remember Google Chrome being the first thing to run really slow (I had a load of tabs open) when the whole issue started. I uninstalled that & Google Drive too for good measure. Also no change.
 
I know that is a really vague title, but basically for a few days I've been plagued by spinning wheel of death when trying to accomplish any task.

For instance: from a fresh restart, with no programs open, I'm seeing the wheel spin for about 4 minutes when trying to open a folder.

That sounds like a drive dying.
 
That sounds like a drive dying.

I think you could be right weaselboy.

OP back up everything you need while you can and replace the HDD. As is traditional here I will reccomend you move to an SSD for a far superior performance on your Mac.
 
That sounds like a drive dying.

Thanks for the info guys!
Good reason to upgrade to an SSD then ;)

Any way to verify this? Would be a shame to go out and get a shiny new drive and then figure out that wasn't the issue.
 
Thanks for the info guys!
Good reason to upgrade to an SSD then ;)

Any way to verify this? Would be a shame to go out and get a shiny new drive and then figure out that wasn't the issue.

You can use Disk Util to do a verify disk or try one of the SMART utilities to test. But unfortunately, often times these tests will not show errors and the drive can be bad.

Like MagicBoy mentioned, it could also be a bad drive cable, but that is less common.

The only real definitive test would be to clone your drive to an external USB drive and boot to that to see if the issue goes away while on the external.

But the symptoms you have are classic bad drive.

If it was me, I would get a new drive and cable both. The cable is only around $10 US.

Do you have an external you can clone to to test?
 
Yes. Tried to clone to an external drive today.
Booted into recovery mode & launched Disk Util.
Unfortunately after about 3hrs of copying I got an input / output error.

I read online that Disk Util will abort the cloning process even if it comes across a single file it's unable to copy.
Carbon Copy Cloner will apparently skip these files. Allowing you to continue with the cloning process.

Unfortunately to use CCC I need to boot fully into OSX and this is where things become unbearably slow.

Can anyone think of a work around? Or should I just bite the bullet & buy the new drive and see what happens?
 
Yes. Tried to clone to an external drive today.
Booted into recovery mode & launched Disk Util.
Unfortunately after about 3hrs of copying I got an input / output error.

I read online that Disk Util will abort the cloning process even if it comes across a single file it's unable to copy.
Carbon Copy Cloner will apparently skip these files. Allowing you to continue with the cloning process.

Unfortunately to use CCC I need to boot fully into OSX and this is where things become unbearably slow.

Can anyone think of a work around? Or should I just bite the bullet & buy the new drive and see what happens?

Do you have an external USB enclosure that you could move your internal drive into and boot to that and see how it works then? That would help diagnose if you have a bad internal drive cable.

If it was me, for the ten bucks or so for a cable, I would just buy a new drive and cable both and be done with it.

The more you describe your symptoms though, it really does sound like the drive is dying.
 
Do you have an external USB enclosure that you could move your internal drive into and boot to that and see how it works then? That would help diagnose if you have a bad internal drive cable.

If it was me, for the ten bucks or so for a cable, I would just buy a new drive and cable both and be done with it.

The more you describe your symptoms though, it really does sound like the drive is dying.

No enclosure unfortunately. I think I will just order the new drive & cable.
Thanks again for the help =)
 
Try doing a repair permissions on your HDD.

Then it'll be about unistalling apps from the newest downloaded back until it shows a better performance then you'll know which App it is.

Of course you could do a clean install of OSX after a backup and then load stuff back on until the problem occurs, same result and a lovely clean install as well.

Permissions won't really do anything. It resets inappropriate levels of access to a given file that may have been needed for some installation of whatever software. Doing that won't make your machine perform faster or slower. It may clear up some subtle glitches but nothing like what the OP describes

Thanks for the info guys!
Good reason to upgrade to an SSD then ;)

Any way to verify this? Would be a shame to go out and get a shiny new drive and then figure out that wasn't the issue.

I doubt anyone can tell you for sure. It's definitely hardware of some kind. That can be a sign of impending doom on the 15 and 17" 2011 models, but there's no guarantee.
 
I doubt anyone can tell you for sure. It's definitely hardware of some kind. That can be a sign of impending doom on the 15 and 17" 2011 models, but there's no guarantee.

Interesting. Mine is a 13" model. Hopefully it's just the drive.
 
Interesting. Mine is a 13" model. Hopefully it's just the drive.

The 13" definitely doesn't have the problem. The problem was the soldering of the AMD gpu. That connection doesn't exist on the 13", because it only uses integrated graphics. It's definitely something else.
 
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