Following my suggestion, several of the seniors I help have ended their subscriptions to Microsoft 365 and have switched to LibreOffice. This switch began some months ago.
One of them ran into a problem trying to update LibreOffice today and I visited to try and help.
Here’s what happened:
Computer is a MB Air M4 running macOS 15.6. Her recent, but older version of LO had been running just fine.
We found a new version of LO and downloaded the correct [Silicon] version. When we went to install it, we got this alert: The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.
Following guidance we found online we went to the old version of LO in Applications, did a Get Info, unlocked it and changed My Permissions from Read Only to Read/Write and also changed Everyone to read/write. Should add that while we were in Get Info mode, "Fetching" was set to Read/Write but it never stopped displaying the spinning gearwheel while we had Get Info open.
We also went to Sys Settings > Privacy and Security > Full Disk Access and added LO.
Did a restart, but no joy; keep getting the alert "The operation can’t be completed" etc,
Anyone have a possible solution to this problem?
One of them ran into a problem trying to update LibreOffice today and I visited to try and help.
Here’s what happened:
Computer is a MB Air M4 running macOS 15.6. Her recent, but older version of LO had been running just fine.
We found a new version of LO and downloaded the correct [Silicon] version. When we went to install it, we got this alert: The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.
Following guidance we found online we went to the old version of LO in Applications, did a Get Info, unlocked it and changed My Permissions from Read Only to Read/Write and also changed Everyone to read/write. Should add that while we were in Get Info mode, "Fetching" was set to Read/Write but it never stopped displaying the spinning gearwheel while we had Get Info open.
We also went to Sys Settings > Privacy and Security > Full Disk Access and added LO.
Did a restart, but no joy; keep getting the alert "The operation can’t be completed" etc,
Anyone have a possible solution to this problem?
