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jfc123

macrumors newbie
Original poster
Apr 2, 2011
25
0
USA
I have a MacBook Pro with Retina Display. Sometimes the backlight for the keyboard goes out. When I press F5 or F6 this comes up on the screen:
It is slightly annoying and I want to get it fixed if necessary. Do you think that I need to take it to the Apple Store or what? Any help would be appreciated.
 

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Nov 28, 2010
22,670
30
located
It is probably due to too much available ambient light. Hold your hand in front of the iSight camera on top of the display to fool the ambient light sensor and see the keyboard backlight do its work (manually and automatically)?
 

shorty66

macrumors member
Aug 3, 2012
60
0
Hi Justin

go to system preferences and disable the auto adjust of the keyboard backlight.
 

Dustman

macrumors 65816
Apr 17, 2007
1,381
238
You could also possibly have a defective ALS. Are you in a bright room? It is supposed to dim/turn off the keyboard backlight when it's not necessary.
 
Nov 28, 2010
22,670
30
located
Ahh... You were right and I am stupid... lol I had auto-brightness on.

Even with "Illuminate keyboard in low-light situations" turned off, if the ambient light is too bright, you cannot manually adjust the keyboard backlight brightness. Again, fool the ambient light sensor as advised before. Unless I am understanding you wrong.
 

OnceYouGoMac

macrumors 6502
Aug 14, 2012
423
0
In front of my Mac
I have this on my MBP (2010) and MBA too. The light only turns itself off in the daytime or when I'm outside. I think it depends on how much light is in the room you're using the laptop in.
 
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