Locked-Out of SKYPE

[tibas92013]

I am a US Citizen living in the Country of Costa Rica and the Microsoft "SKYPE" is my go-to program when needing to access the on-line Services for Banking, my USA Pension, etc. A few days ago I fired-up my Mac mini 2018 to access SKYPE and discovered I was locked-out. I followed the Mircrosoft Protocol in order to reset the access, however, I was unsuccessful. In order to regain Access I must answer a bunch of Online- Form questions in which I have forgotten many of the phone numbers, what email that I first used, etc. in order to prove my identity to the satisfaction of the the Mricrosoft employee(s)

So, I decided to open a brand-new account in which I was somewhat successful. However, when they requested my credit card information I noticed that their Billing Location is in the Country of Ireland, so, I decided hold-up my Credit Card Information in order to do a little more research.

Your thoughts on this problem situation will be greatly appreciated and is there any alternative program similar to SKYPE that you can recommend.

 

[tensixturtle]

I have used Skype for a long time and agree that it can be a bit tricky when locked out of the account. Are you sure they need your credit card? For me, simple video calls and messaging don't require paying anything. I am not sure if you are using Skype for something like VoIP but if it is mainly video calls, would Zoom work? It is a great secure application to do video conferences/calls.