Logitech MX Revolution charging problem

[twig]

After reading the positive reviews here I got myself an MX Revolution mouse. It was partially charged when I bought it (showing the green battery LED plus 1 bar). Today it was down to just the battery LED, so I'm trying to charge it, but the charger seems to be draining power from the mouse instead of charging it (after a few hours on the charger, when I go to use the mouse the battery LED is red, and the LCC program shows that there's only 5% power left). When the mouse is on the charger, I the battery LED flashes rapidly for a couple of seconds, then it changes to green, sometimes with a bar or 2, and the rest of the bars then light up. It then goes back to the flashing red LED for a few seconds and repeats the process.

To other folks who have this mouse, what do the LEDs do when it's charging? Should the mouse be turned off while charging? Does it matter if the mouse is still within range of the USB dongle with my iMac sleeping? Sorry if these seem like silly questions, but the "manual" that came with the mouse is rather lacking in detail.

 

[Makosuke]

When charging the LEDs should do a sort of "sweep upward", lighting from the bottom to top in succession then repeating. The only "wrong" behavior I've ever seen is if I don't have the mouse seated properly so it's not making contact with the charging leads, but then nothing at all will happen (no lights), as you'd expect.

What you're seeing is definitely abnormal, and sounds a lot like some sort of error code display. Warranty service time, I'd say (or return as DOA); you seem to have gotten unlucky. Could just be the charger, but there's no easy way to tell unless you have a friend with one, and I doubt it's worth messing with to figure out.

 

[twig]

Thanks for the info,

I did some searching on the Logictech forums, and it seems that it's either related to the mouse not seating properly on the charger or to a fault inside the charger. Several others have had the same issue. After messing around with it for a while I did manage to get it seated so the mouse charged for a couple of hours, but I don't want to fight with it every time I need to recharge. Good thing Staples has a 30-day return window, so I'll swap it for a new one.