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carlsson

macrumors 6502a
Original poster
Jul 18, 2001
616
524
To do my work properly I am dependent of collegues, suppliers and clients that actually answers my mails, and do what I order them to do.

To control this, I have various help from other applications, as well as a "Monitor" mailbox in Mail.app.

I imagine that a lot of people have the same "problem" - ie people don't always do what you want them to do... :p
Therefore I am looking for a mail application that do something like this:
1. I send a mail.
2. The moment the mail leaves it also enters a "monitor queue".
3. After N days (2 perhaps as default) a dialogue or something pops up that asks if this has been solved, with some options on what to do (Demand answer, This has been solved, Defer, Resend etc etc)​

Details:
- If an answer to the original mail enters during the monitor time it will automatically leave the queue.
- You should of course be able to remove and add things to the queue manually.


I have experimented with the rules section in Mail.app, but it seems that rules are not triggered by outgoing mail.


Any ideas for how to create this workflow?
 
Have you looked at Omni-Focus? I have no experience with it but it was talked about on a Mac Power Users podcast. They use it to keep track of things like this.
 
Have you looked at Omni-Focus? I have no experience with it but it was talked about on a Mac Power Users podcast. They use it to keep track of things like this.

Yep, that's one of my tools. I haven't been able to set up an automated flow though.

Thanks!
 
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