Not sure if anyone has had this experience. I went to the Century City Mall to purchase a phone and see what they had in stock. I waited on the outside line (wasn't too long). They had every single phone in stock for walk in purchasing, which I couldn't believe. And was excited. But there was a catch. They were only allowing walk-ins to pay for the phone outright. No trade ins, Apple Payment Program, iPhone Upgrade Program, anything. I contacted Apple Support who said I should have spoken to a manager as it is against policy, but the rep informed me that every store in LA does this for 2 weeks? Has anyone ever heard of this? Quite frustrating to wait, have the phone in stock, but only be able to purchase as pay in full.
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iPhone 11 Pro Los Angeles Apple Store Fiasco
- Thread starter nnjcafl
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never heard of this. I've been to several iPhone launch periods in both Glendale stores, the Mall and Americana, The Grove and Sherman Oaks.
About 3 or 4 years ago this happened to me at the Manhattan Grand Central Apple store. I was interested in the new iPhone (I forgot which year, it was probably the 6 or 6s), it was about a week in and from what I had seen on the Internet it was still very hard to get a new phone. When I went there, they too said they had plenty in stock for people willing to pay in full - the sales girl specifically said they keep them on hand for those buyers as it's a more lucrative deal for them or something.
Actually, this is not a strange situation. It makes sense because the demand is higher than the supply (supply demand law) and a business wants to get a profit (business nature, unless the store does not care about the profitability).