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c_hart

macrumors member
Original poster
Jul 24, 2017
35
10
I think I've made a huge mistake but hope someone knows how I can fix it. I've already contacted Apple Support and her only suggestion was to find a 3rd party app that is compatible with the Rings on our Fitness app and manually key in the data. Here's what happened:

I got my new iPhone 14 last week and never realized it was not paired with my watch (my old phone was never paired either, evidently). When I tried to pair it, my phone screen had the message "Cannot connect with your Apple Watch" (words to that effect). I could either hit the Pair button again, which brought up the same "Cannot connect" message or Cancel button. I searched Apple Support and only found the suggestion to reset my watch, which I did. However, I didn't back it up thinking it was already backed up in the Cloud since I pay for iCloud storage (I know, dumb assumption). After I reset the watch, I was successful in pairing the phone and watch. However, I noticed that I am missing Fitness data from 11/16 to today. I wouldn't normally be bothered but this is the first year I have a perfect awards record every month. I'm heart broken because I worked really hard to keep my record, and only had one month to go for the year.

Does anyone know of a 3rd party app I can download and manually key in the 3 rings to sync to my phone/watch? Otherwise, I guess there is aways next year.

Thanks,
Chris
 
Thank you! This is exactly what I did. I got my November award back. It didn’t affect the 3 rings in my phone app for the days affected, but I’m ok with that. It does record the numbers on the phone app, but the rings themselves didn‘t close. I don’t feel like I’ve cheated since I knew the award was already earned, but I see how someone could cheat. But you’d only be cheating yourself. I guess that’s why Apple doesn’t make it an option to edit these numbers. Appreciate the link you sent!
 
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Thank you! This is exactly what I did. I got my November award back. It didn’t affect the 3 rings in my phone app for the days affected, but I’m ok with that. It does record the numbers on the phone app, but the rings themselves didn‘t close. I don’t feel like I’ve cheated since I knew the award was already earned, but I see how someone could cheat. But you’d only be cheating yourself. I guess that’s why Apple doesn’t make it an option to edit these numbers. Appreciate the link you sent!
Sure. I think Apple should make the rings data editable, for exactly the sort of situation you described. I've run into this myself (but only for month-long streaks -- haven't ever hit a year!) just because I did a workout without my watch on. Sure, there are people who would cheat, but who really cares how others may doctor their own workout data.

Anyway, congrats on a great fitness year, which is really the important thing here!
 
I feel your pain. I had ONE day last year (in May) where I looked at my watch and "saw" the move ring closed, took it off to recharge it, and went to sleep. The next morning, I noticed that I was 1 calorie away from closing the move ring. I broke an 18 month streak of closing all three rings (dating back to Jan 1, 2020). Since then, I'm back on my game, successfully (and verifying closure now) of my rings each day since then.

You know you closed your rings, and yeah, the badges are cool, but it's only the system that doesn't have record of it. You still did it.
 
I feel your pain. I had ONE day last year (in May) where I looked at my watch and "saw" the move ring closed, took it off to recharge it, and went to sleep. The next morning, I noticed that I was 1 calorie away from closing the move ring. I broke an 18 month streak of closing all three rings (dating back to Jan 1, 2020). Since then, I'm back on my game, successfully (and verifying closure now) of my rings each day since then.

You know you closed your rings, and yeah, the badges are cool, but it's only the system that doesn't have record of it. You still did it.
Same exact think happened to my husband. 1 calorie shy and he also thought that ring was closed. Closing the rings daily and the monthly awards really don’t mean anything to anyone but ourself, but they give me a mental boost to keep up the good work. I can only hope that December’s challenge will be obtainable for my perfect year (not all 3 rings like you did, wow!).
 
I has a disappeared cycling workout record last night. I’m sure I started the workout and I saw the counters counting. And after I ended the workout, it’s gone. Zilch. Fortunately I also recorded it via the Garmin head unit which worked as perfectly as always.
 
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These perfect months and all that are not very healthy. You need rest and sometimes we have illness. You should be able to have days when you use a sick pass and also days for recovery. Yeah you can lower requirements but not everyone wants to do that.
 
These perfect months and all that are not very healthy. You need rest and sometimes we have illness. You should be able to have days when you use a sick pass and also days for recovery. Yeah you can lower requirements but not everyone wants to do that.
I like Garmin’s approach. It actually labels my week of intensive workouts as “unproductive” and asks me to mix the week with mild and low intensity workouts.
 

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I think I've made a huge mistake but hope someone knows how I can fix it. I've already contacted Apple Support and her only suggestion was to find a 3rd party app that is compatible with the Rings on our Fitness app and manually key in the data. Here's what happened:

I got my new iPhone 14 last week and never realized it was not paired with my watch (my old phone was never paired either, evidently). When I tried to pair it, my phone screen had the message "Cannot connect with your Apple Watch" (words to that effect). I could either hit the Pair button again, which brought up the same "Cannot connect" message or Cancel button. I searched Apple Support and only found the suggestion to reset my watch, which I did. However, I didn't back it up thinking it was already backed up in the Cloud since I pay for iCloud storage (I know, dumb assumption). After I reset the watch, I was successful in pairing the phone and watch. However, I noticed that I am missing Fitness data from 11/16 to today. I wouldn't normally be bothered but this is the first year I have a perfect awards record every month. I'm heart broken because I worked really hard to keep my record, and only had one month to go for the year.

Does anyone know of a 3rd party app I can download and manually key in the 3 rings to sync to my phone/watch? Otherwise, I guess there is aways next year.

Thanks,
Chris
I feel your pain. I lost my perfect rings - that had been going for almost 4 years now recently. But not due to a bad app or really anything that I did. I lost them because I was run over by a car. Now I have to start over again. In my Apple Watch and my rings, but also in everything in my life. I don't tell you that to sound flippant to your situation. I tell you that to make a point. We all should learn how to have prospective. Before the car situation,I would have been livid about the loss of my perfect ring score. But today I understand that it’s not a big deal. Because even though I didn’t want to learn, I was tought what a big deal really is. I hope that you figure out how to save the rings. But if not, I hope you can understand that even though it seems really bad, it complicates poorly with what you could be dealing with.
 
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