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dandeco

macrumors 65816
Original poster
Dec 5, 2008
1,392
1,174
Brockton, MA
Last week I had my M1 MacBook Air's keyboard replaced at the nearest Apple Store since at least a couple keys began acting inconsistent after one too many particles got underneath (and the process only took a day!) But since then, the lid display behaviors are different. Opening up the MacBook Air after it's powered down won't turn it on automatically; I have to press the Touch ID button to power it up. If I hook it up to an external monitor and I close the lid, then the built-in display doesn't turn off and switch the Air to clamshell/desktop mode. I'm guessing whoever did the keyboard replacement forgot to re-enable such a feature after performing the keyboard replacement... is there a way I can fix it or something?
 
Do not try and fix anything yourself. You need to take the Mac back to the Apple Store and let them examine and test the Mac. The work they did is under warranty. If you go meddling, it could make the problem worse, not to mention make it harder for them to determine cause. If the tech can tell you did something after the fact, you could end up having to pay for something that would have been covered.
 
It's possibly the lid angle sensor that needs to be recalibrated with the replacement keyboard, or failing that - replaced. As Apple performed the repair, they should resolve this for you.
 
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It's possibly the lid angle sensor that needs to be calibrated with the replacement display, or failing that - replaced. As Apple performed the repair, they should resolve this for you.
The display wasn't replaced, but it's possible such a sensor was messed with. Once I've saved up enough I can make an appointment with the Apple Store to see about having it fixed.
 
The display wasn't replaced, but it's possible such a sensor was messed with. Once I've saved up enough I can make an appointment with the Apple Store to see about having it fixed.
Oh my bad, I meant replacement keyboard (edited my original post). You shouldn't have to pay for this to be repaired if Apple is at fault.
 
Oh my bad, I meant replacement keyboard (edited my original post). You shouldn't have to pay for this to be repaired if Apple is at fault.
All righty. Or should I attempt reviving (NOT restoring) the M1 MacBook Air's firmware via hooking it up to my other Thunderbolt 3 - enabled Mac via Apple Configurator 2?
Because after the keyboard was replaced, my M1 MacBook Air's Wi-Fi suddenly isn't stable, often going out when trying to connect to our home Wi-Fi network, but when I am using the Ethernet line with my Thunderbolt 3 dock, all is good.
EDIT: Nah, it's not worth the risk. I'm still going to take it to the Apple Store on Friday morning and explain the situation.
 
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All righty. Or should I attempt reviving (NOT restoring) the M1 MacBook Air's firmware via hooking it up to my other Thunderbolt 3 - enabled Mac via Apple Configurator 2?
Because after the keyboard was replaced, my M1 MacBook Air's Wi-Fi suddenly isn't stable, often going out when trying to connect to our home Wi-Fi network, but when I am using the Ethernet line with my Thunderbolt 3 dock, all is good.
EDIT: Nah, it's not worth the risk. I'm still going to take it to the Apple Store on Friday morning and explain the situation.
Good. I wouldn't bother doing all that legwork, let Apple resolve it 👍
 
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OK, my MacBook Air is all good! Turns out Apple didn't fully connect a speaker cable after replacing the keyboard a few weeks ago, but now it's all set, and the Apple Store fixed it for me at no cost!
 
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